TRC 2019 Sustainability Report TRC 2019 Sustainability Report | Page 29

MAINTAINING CYBER SECURITY AND DATA PRIVACY TRC is committed to ensuring the protection of our clients, their privacy, and data we are entrusted to hold. Many of TRC’s customers are part of the 16 critical infrastructure sectors defined by the Department of Homeland Security. We believe safeguarding our clients, their privacy, and their data is the same as protecting national security on behalf of the people who depend on these critical infrastructure services our clients provide every day. Our approach on cyber security is aligned with the Critical Infrastructure Protection Act and the International Organization for Standardization (ISO) 27001:2013 to create consistency which promotes cyber security throughout the organization. This consistency has led to ISO27001:2013 certification of our Power Delivery Engineering practice. In achieving this certification, standardization of policies and procedures has provided the foundation for TRC Cyber Security. By using a consistent approach that includes the deployment of defensive strategies layered throughout the enterprise, we are able to protect against known threats, respond in a repeatable manner, and increase enterprise visibility. TRC uses this visibility to build quantitative and qualitative metrics to improve cyber security posture daily, reduce dwell time and enhance business continuity. Metrics are reported quarterly to the TRC Cyber Security Council made up of various operating practice leaders to provide oversight and guidance to spread the responsibility of Cyber Security to the enterprise. Our commitment to excellence, drive to reduce complexity, and strong security culture is the cornerstone for maintaining cyber security and data privacy at TRC. It is in furtherance of our commitment to Cyber Security and client confidentiality that we do not report out information concerning potential breaches or vulnerabilities. 27