TRC 2019 Sustainability Report TRC 2019 Sustainability Report | Page 28

COMPLYING WITH REQUIREMENTS PRODUCING QUALITY SOLUTIONS Our commitment to environmental, health, and safety compliance is expressed in our EHS Policy . A multilevel quality organization includes TRC’s executive leadership team; a corporate Quality Council; Quality Leaders at the corporate, sector, and practice levels; and a strong network of Office Quality Coordinators. This organization works in unison to attain TRC’s quality goals and objectives. Our businesses are subject to various rules and regulations at the federal, state, and local government levels. We believe that we are in compliance with these rules and regulations and that we have the appropriate licenses to bid and perform work in the locations in which we operate. We provide employees with necessary training upon hire and during employment to perform required work, and we monitor conformance via our Quality Program. In FY19 we had two Notices of Violations (NOVs): ■ The NYCDEP issued a Notice of Violation to TRC Engineers, Inc., concerning air sampling work. The matter was settled for $3,000. ■ TRC Solutions, Inc. received a Notice of Violation from South Coast Air Quality Management District (“SCAQMD”) concerning the company’s air monitoring work at Cal Compact Landfill in Carson, CA. The NOV was issued on 6/26/19 and it states the violation allegedly occurred on 12/1/17 but TRC did not receive any prior notice of this NOV nor was TRC performing any work at the site on that date. The SCAQMD General Counsel’s office is expected to review this matter and issue further information to TRC (and our client) concerning their classification of the NOV. 26 2019 Sustainability Report A culture of performance excellence is instilled by holding every employee accountable for the quality of their work and empowering each person with stop-work authority if necessary. Contractors, suppliers, and partners are also accountable for compliance with TRC’s quality policy and procedures. Quality performance is regularly monitored to identify opportunities for improvements and where additional training is required. Quality at TRC is more than meeting or exceeding our customers’ expectations. It is also about creating meaningful value for them and forging an alliance as their trusted business partners.