TRAVERSE Issue 18 - June 2020 | Página 22

Tuan Anh, of Moto Tours Asia agrees, stating that around 70% of their current tours in Vietnam had been put off with numerous riders cancelling before an official announcement had been made. “They cancelled to claim their insurance,” Anh explained. “Some can’t afford to continue with the tour. “Around 88% of our market is from Australia, Europe, and USA,” he continued. “We have had 16 tours in Vietnam 100% cancelled, from February until August 2020.” Anh explained that the busy season in Vietnam is between September and April, they are yet to see any bookings for that period. The economic outlook is for a recession that is deeper than anything previously seen, deeper than the Great Depression, yet it doesn’t mean doom, in fact how we behave now and in the short term could determine how we come out, and perhaps sooner than we think. At a micro level, businesses have taken varying approaches to remaining solvent and ensuring some level of normality for future business and tours. Those with liquidity are said to be the best positioned by having cash at hand however, cutting operating costs became a priority for many. Across the globe many travel businesses have been criticised for not refunding in full, it’s not as simple as that. Refunds build good will, yet often that money is needed to remain solvent and ride the storm. TRAVERSE