Total Focus Australia Information Memorandum Information Memorandum | Page 18

Research on the benefits of Outplacement services

Research on the benefits of Outplacement services

“ There is a need for a strong relationship between the counsellor and the retrenchee.”
Employees in outplacement services; do they get the help they need? Gribble, Miller 2009, Southern Cross University
Our team at TFA agree that it is vitally important that there be a strong relationship between the counsellor and the person going through outplacement, as it is this connection which has been seen to make all the difference in whether the outplacement services are effective or not in the eyes of the exiting employee.
We ensure our staff are passionate and invested in their work, in order to maximise the benefits and positive experiences of the exiting employee.
“ I think the biggest thing that helped in that particular case was that I was able to talk with him [ the outplacement counsellor ] because he didn’ t know me and he was independent. I found it much more difficult to talk it through, well, particularly with my wife; it was harder to talk through your feelings and what you were going to do, et cetera, with people who knew you than it was with someone who didn’ t know you but was sympathetic. So … at the particular point in time, he was certainly invaluable to me.( Ben, Interview 1)”
Parris, Melissa Anne and Vickers, Margaret H. 2007, Stories of ambivalence: Australian executives ' experiences of outplacement services, in AEPP 07: Proceedings of the 15th Annual International Conference 2007, Manhattan College, New York, N. Y., pp. 108-113.
Choice Career Services, Australian Outplacement Review, February 2012
“ On the whole, HR managers found outplacement programs to be beneficial to both employees and the organisation and were satisfied with the service they had received from outplacement providers. 100 % of respondents indicated positive experiences with their current provider.”