2021 STRATEGIC PLAN
Organizational Excellence
Commence the planning stages for a new Town Hall facility ( see # 12 on page 12 )
Town Council approved the architectural and engineering services contract for a new Town Hall to be built at the existing Town Municipal Complex at its May 18 , 2021 meeting and the construction contract at the August 5 , 2021 meeting . Site Plan approval was granted at the January 11 , 2022 Planning and Zoning Commission meeting and is scheduled for a Town Council meeting in February .
Review the Town ’ s Stormwater plans
Staff presented an updated stormwater plan to the Town Council at its May 18 , 2021 meeting . The plan prioritizes the top 10 stormwater capital improvement projects . The top two projects , along Pine Gardens North and Seminole Avenue , began construction work in 2021 .
Enhance our waterways cleanliness
The Town contracted with a vendor for waterway cleanup beginning October 1 , 2021 . In addition , the community was engaged in a project through the installation of Beach Buckets at five local waterways and parks . The buckets allow visitors to pick up litter while enjoy a walk . More information can be obtained about the beach buckets at www . jupiter . fl . us / BeachBucket .
Water Plant Operator Honored
Water Plant Operator A Mike Houtz was honored with the Outstanding Senior Operator Award by the Southeast Desalting Association ( SEDA ) in June . Houtz , who has worked for the Town of Jupiter Utilities Department since 1986 , leads a maintenance team as a Senior Operator and Mechanic .
SEDA is an affiliate of the American Membrane Technology Association and is composed of water treatment plants in 11 states across the southeastern United States .
Review and recommend an appropriate customer service response system
A request for proposal ( RFP ) was issued in June 2021 and a review of submitted proposals was performed by staff . SeeClickFix , a division of CivicPlus , which also provides the Town ’ s website content management system , was selected to provide a CRM system that will capture citizen requests . Implementation began the week of January 17 , 2022 , with the system going live in the first half of 2022 .
Strong Local Economy
Promote the revitalization of Cypress Drive ( see # 15 on page 13 )
A conceptual landscape plan was completed and the existing Storefront Grant Program was updated to include opportunities along Cypress Drive . Both the plan and grant program were presented to property and business owners for input on November 19 , 2021 and to the Town Council on December 21 , 2021 . Town Council directed staff to include funding for the project in the FY 2023 Community Investment Program ( CIP ) budget and grant applications will be available in the first quarter of 2022 .
Additional Accomplishments
Business Tax Receipts Eliminated
Eliminated the Town ’ s Business Tax Receipt , which eliminated the need for businesses to apply for or renew business licenses with the Town on a yearly basis .
Seek feedback from the business community
Town staff engaged the business community in conversations around support and outreach , and developed strategies for improvement . A report with the findings and recommendations from these interactions was distributed to Town Council members in the October 1 , 2021 Town Manager ’ s weekly memo .
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