Frequently Asked Questions
HOW DO I PLACE MY ORDER?
You can place an order in which ever way you prefer whether this is by phone, email,
online via our website or even fax and post.
DO YOU HAVE A MINIMUM SPEND?
We ask that all first orders reach £150 ex VAT but after this you can order as much or as little as you like!
WHEN WILL I GET MY ORDER?
Delivery is usually within 2-3 working days, but faster delivery times and Saturday delivery
is available at an additional cost.
HOW MUCH IS CARRIAGE?
Carriage is free of charge for any order over £150 within the UK and £4.99 for any order under this.
Back-orders are automatically free delivery no matter the value!
WHAT ARE THE PAYMENT OPTIONS?
First orders are usually on a proforma basis, so we will ask for payment before we send your goods.
After this we are happy to look at trading on our standard 28 day credit terms, we’ll just need you to complete
a credit application first. We accept payment by debit card, credit card, AMEX, BACS or cheque.
Why choose us as your partner?
✔ ✔ We offer a tailored customer experience to suit your needs by utilising
our diverse resources and unique industry insight.
✔ ✔
We’ve over 1400 quality products with ranges so diverse there
really is something for everyone. All of our products offer fantastic retail opportunities, with a
unique attractive packaging style.
✔ ✔ Our display units will optimise whatever space you have and provide an unbeatable POS for any
shop. Find the perfect retail solution with our huge selection of display options (see page 16).
✔ ✔ TOBAR takes compliance very seriously and rigorously tests all products to ensure they meet every
requirement as stated by the UK and EU regulations.
✔ ✔ Our dedicated team offer exceptional, friendly and knowledgeable customer service with a focus
on the customer and promoting growth together.
online: www.tobar.co.uk
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