Timber iQ October - November 2019 // Issue:46 | Page 25
COVER STORY
AUSTRO’S SERVICE
OFFERING INCLUDES:
• Troubleshooting where experts
provide an analysis and
solutions;
• Remote diagnostics, which
consists of telesales service
support that can reduce
downtime, eliminating service
costs and improving the
efficiency of machines and
systems;
• Serial number tracking of
machines with service history;
• Software upgrades;
• Computer back-ups to reduce
downtime after unfortunate
incidents; and
• Schedule preventative
maintenance programmes.
In addition to equipment, Austro
also provides advanced software,
hardware and diagnostic tools
through the Knowledge Centre. The
Centre gives customers an
opportunity to consult and receive
training and advice on how to
maintain their machines to ensure
that they remain in good shape to
increase their lifespan. In so doing,
customers ultimately get the most
from their production operations.
The Jade edge banding machine has various features
including a pre-milling unit.
The Biesse Akron Series offers a full
line for entry-level businesses to
medium enterprises.
enterprises and tradesmen to enjoy maximum production
efficiency through a simplified process.
EDGE BANDING MACHINES
Biesse has a variety of edge banding machines, taking into
account different affordability options. The ranges consist of
a top of the line, standard and entry-level edge banding
machine.
STREAM A
Stream A is a range of automatic, industrial edge banding
machines designed to create a new standard in automatic
edge banding. An innovative, modern ergonomic design is
combined with productivity, efficiency and flexibility for the
application of all types of edge banding material. It enables
users to ramp up production up to two work shifts and can
adapt to any machining needs thanks to its configuration
possibilities.
JADE 200 AND 300 SERIES
The Jade is a single-sided automatic edge banding machine
equipped with a pre-milling unit, two motor corner
rounding unit and a glue scraping unit. In addition, anti-
adhesive units can be equipped with this machine.
Designed and built to meet the demand for flexibility and
easy set-up for every kind of user, it also features a
uniquely solid structure. This allows the working of the
banding materials in rolls or strips.
www.timberiq.co.za
AKRON 1400 SERIES
The Biesse Akron Series offers a full line for entry-level
businesses to medium enterprises with European technology
and many features normally only found on larger machines.
All Akron Series machines are equipped with an industrial
gluing system with a precision glue roller and an end trim
unit on precision guides with a pneumatic tilt feature.
A top and bottom tilt trimming unit is among the other
available units. To give a complete finish, additional options
such as pre-milling trimming unit, corner rounding system,
radius profile scraper flat glue joint scraper and a buffing
attachment can be added to this series.
WHERE TO FIND THE MACHINES
Although the machines are Italian imports, they are available
through Austro, who are the local distributors of Biesse’s
edge banding machines. With branches across South Africa in
Johannesburg, Durban, Nelspruit, Cape Town and East
London, Austro takes pride in ensuring that customers
receive the best technical and aftersales sales service.
By providing ongoing service to customers, Austro
enhances customers’ confidence in products sold. The
proficiency of a national team of 18 highly trained field
service representatives, who have substantial experience and
expertise, means they can solve mechanical, electrical, and
computerised machinery problems. In addition, a large fleet
of vehicles and sufficient stock of spare parts results in fast,
efficient response to customers’ needs at all times.
// OCTOBER / NOVEMBER 2019
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