THERE IS A HELL! - - - IT IS CALLED RETAIL LEAD, FOLLOW OR JUST GET OUT OF THE WAY! | Page 4

when keeping people informed about decision making and how it affects them.
A bad boss is often very inconsistent, treating different employees differently, showing
favouritism, telling different employees different things about the same actions, etc. Such
inconsistent behaviour breeds discontent and contempt for the boss, and is destructive to
both the boss and his/her employees.
Clearly, there are many other good/bad boss differentiators. For example:
encourages/doubts, listens/ignores, trusts/mistrusts, humble/arrogant,
communicates/secretive, empathetic/self-cantered, even tempered/bad tempered,
decisive/indecisive, sense-of-humour/bad-humour, etc. I invite you to send me more
examples. Regardless of the specifics, a good boss can make your work life an enjoyable
experience that you look forward to every day, and a bad boss can make your work life a
living hell that you dread going to.
If you’ve got a bad boss, do what you can to change that, either by finding ways to change
your bad boss into a good boss, or by getting moved to a good boss. This information may
help you learn better what to look for. Life is too short to spend most of your time working
for a bad boss!

Say What You Mean
Mean What You Say
And
Do What You Say You'll Do!
Let’s dissect this expression by discussing each of its parts.

First, “Say what you mean”. How many people do
you know who say what they think the people they’re
talking to want or expect to hear rather than
speaking the unvarnished facts? Or present things in
“politically correct” terminology, often obfuscating
what they’re saying in seemingly “proper” language.
When this happens, the facts are not really
presented. Often when they speak in this fashion,
the people they’re speaking with need to apply a
“reverse translator” (or bullsh!t filter) to try to
convert what has been said to what was really
meant.

This approach is extremely inefficient and often misleading or even dangerous. Isn’t it better
to hear what was meant rather than what the speaker thinks you want to hear?
How can people expect to make informed decisions if the person speaking to them isn’t
saying what he/she means? By really saying what you mean, you cut through the clutter and
present the facts or your direct opinion so that things can be discussed meaningfully without
dodie ste®eo p®odu©tion ™

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