THERE IS A HELL! - - - IT IS CALLED RETAIL LEAD, FOLLOW OR JUST GET OUT OF THE WAY! | Page 3

A Sense of purpose:

A good boss provides his/her employees with a true sense of purpose, an understanding of
the common goal of their work, and a reason for them to work closely together to achieve
that goal in a way that builds a true esprit de corps. When a good boss provides such an
exciting common sense of purpose, it can make people really look forward to coming to work
every day!
A bad boss may describe the basic job, but fails to let the employees understand the
opportunities that can make the job exciting and enjoyable, or the best ways to approach it.
He/she thus turns what could be a truly inspiring opportunity into just another dreary job.

Autonomy and Independence:

A good boss provides his/her employee s with high degrees of
autonomy and independence. He/she allows his/her
employees to make their assignments truly theirs, as most
people care more when they’re in charge, empowered, and in
control. Such freedom encourages innovation, and finding
new ways for them to accomplish what needs to be done in
the ways that work best for the individual employees.
A bad boss micromanages and oversees every detail, giving
their employees little freedom to do the job their way or to
show their unique flair and ingenuity.

Praise in public; Criticize in private:

A good boss knows that every employee does some things well, even a relatively poor
performer, and that when an employee does something very well, it should receive praise
and appreciation. Such praise should be given in public (as well as in private), so that others
learn that good work is recognized for others to see. At the same time, when an employee
does something wrong or badly, it is necessary for that person to get constructive criticism
letting him/her know what was wrong.
However, such criticism should be given in private, to avoid public embarrassment, and the
stigma that could come with it.
A bad boss is stingy with praise, if he/she gives it at all, and very public with criticism, often
enjoying making a spectacle out of some real or imagined instance of poor performance. This
makes working for a bad boss even more deplorable.

Consistency:

dodie ste®eo p®odu©tion ™

A good boss is consistent in his/her interactions with all
employees, treating every person fairly and consistently.
Since every person is different and their assignments are
different, the interactions with every person may be different,
but the treatment should be consistent and fair. Open and
honest communication is key to such consistency, particularly
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