THERE IS A HELL! - - - IT IS CALLED RETAIL CUSTOMERS DON'T REALLY UNDERSTAND RETAIL WORKERS | Page 6

Customers don’t Really Understand Retail
Workers
THEY DEAL WITH IRATE
CUSTOMERS ALL DAY

I am not exaggerating at all when I say
there are days when it seems like everyone
in the world is having the worst day ever and
their scapegoat of choice is whatever store
associate they happen to come across. There
are a lot of college educated retail workers
out there who get talked down to like they
are idiots by customers who automatically
assume they are stupid. I have been called
any number of names; I have seen a half
hour long confrontation with a woman who
refused to believe anything a shop floor
assistant said because of his age, she was
adamant that he didn’t know anything
because he was half her age. She wanted him to take exclusive products (watch collection)
out of the normally locked cabinet. He told her he could show her 3 articles at a time and
that it was company policy not to leave the entire open cabinet open and exposed. She said,
and I quote, “Well you’re obviously an idiot. Hold old are you; 12? Only an ‘efing idiot would
think I’d try to steal a cheap gold watch.” After five solid minutes of name calling he asked
her to leave several times and another shop assistant went and got security when the
woman attempted to slap him because he told her she needed to leave the store. While you
may feel that you're having a bad day and something about your cashier, associate or clerk
may irk you, please don’t take out all of your frustrations on them, they don’t deserve it.

THEY DON’T MAKE THE MERCHANDISE YOU BUY

At every single place I’ve ever worked, I have had several
customers yell at me because something broke, didn’t fit
correctly, was manufactured wrong or they damaged it in
some way. In most retail stores (unless it is a locally
owned store with handmade products), the goods are
manufactured by companies unrelated to the store. No one
who works at Primark is making the clothing, so if it rips or
tears, why would you go back to the store and yell at the
sales associate? This may s ound ridiculous to you (and it
is), but I assure you it happens EVERY day.

dodie ste®eo p®odu©tion ™

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