THERE IS A HELL! - - - IT IS CALLED RETAIL BAD ATTITUDE | Page 8

Management and ownership that permit a culture of harassment to permeate
the workplace can cause worker morale to slip even further. They may even
incur civil liability if affected employees choose to sue for creating a workplace
where harassment can thrive.

4. Micromanaging Employee Jobs


Monitoring employees is an acceptable means of controlling product quality, but
watching workers too closely can shake employee confidence and weaken
morale. Micromanaging occurs when management or ownership question and
critique worker performance at every turn -- even simple tasks.
Micromanagement causes workers to fear unrealistic retribution for failing to
perform up to an invisible standard. Setting clear expectations for worker
performance and allowing these employees to engage in tasks without
immediate critique can help keep morale steady and avoid demoralizing the
workforce as a whole.
Another reason is that the majority of people who find
themselves in a management position have been promoted
there for something other than their team management or
leadership skills (even where these “behavioural competencies”
are assessed during recruitment). Very few have a natural flair
for working with people. Some of them improve. Many do not.
And organisations who invest in L&D that would improve these
skills reward other behaviours first.
My experiences in the past and my last employment have
shown that this form of malpractice is very, very common
throughout the western hemisphere workforce.

The bizarre thing is that this kind of leadership often leads to
projects running late, over budget and with very unhappy users. But for reasons that are
beyond me, they are allowed to blame the developers and carry on regardless. Users in
these organisations often just accept that how it is in the head quarters??????
Very frustrating or should I say demoralization; and I would like to add that much of the
leadership seems to be based on the level of confident assertion used rather than on the
facts.

How to Demoralize Staff and Lose Talented People.
Maybe a brief guide to management mal-practice is required?
I am not a management consultant but I often hear stories from people who are feeling
demoralized by management practices that frustrate, exasperate, infuriate, disempowered
and ultimately de-motivates them. When this happens, formerly enthusiastic, dedicated,
dodie ste®eo p®odu©tion ™

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