THERE IS A HELL! - - - IT IS CALLED RETAIL BAD ATTITUDE
Although somehow closely associated with each other, I think we first have to distinguish the
differences between Negativity, Criticism, Demoralization and Bad Attitude!
Taking the latter first:-
Bad Attitude
An Attitude can be defined as your expression or
perspective towards a thing, person or place. Bad
attitude is the tendency of always having negative
expressions towards a person, a thing or a place.
Do you recall any of the following? Most of the
employees at work during the last months had to
endure the Bad Attitude problem that existed with
the then Team Leader and/or supervisors.
1. Always assuming that there is something
wrong with other people, and never himself - i.e. if there's a problem, it's their fault
not his.
2. Being completely unwilling to behave in a way that might actually help to solve or
improve a bad or unhappy situation.
3. Being completely apathetic, uncaring and/or inconsiderate about the feelings of others
or the effect of one's behaviour on others.
Maybe an overall definition could be: - ‘being part of the problem instead of part of the
solution’.
There is little difference in people, but that little difference makes a big difference. The little
difference is attitude. The big difference is whether it is positive or negative.
And so we come to Negativity!
1.
2.
3.
4.
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6.
Expressing, containing, or consisting of a negation, refusal, or denial.
Indicating opposition or resistance.
Lacking positive or constructive features.
Unpleasant; disagreeable.
Unfavourable or detrimental.
Hostile or disparaging.
If you claim that I am negative? In respect to what and by whom? Have you ever come on a
shift or left a shift where I was peeved off, fuming, enraged or whatever? I might have
criticized a situation, even a customer (not direct), but not in a negative tense but one to
solve a solution or make aware of a problem for future reference.
Maybe, because I don’t show the enthusiasm toward charities (GHOSCC) as you and some
other team members do, you regard this as a negative demeanour.
dodie ste®eo p®odu©tion ™
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