THERE IS A HELL! - - - IT IS CALLED RETAIL BAD ATTITUDE

Although somehow closely associated with each other, I think we first have to distinguish the differences between Negativity, Criticism, Demoralization and Bad Attitude! Taking the latter first:- Bad Attitude An Attitude can be defined as your expression or perspective towards a thing, person or place. Bad attitude is the tendency of always having negative expressions towards a person, a thing or a place. Do you recall any of the following? Most of the employees at work during the last months had to endure the Bad Attitude problem that existed with the then Team Leader and/or supervisors. 1. Always assuming that there is something wrong with other people, and never himself - i.e. if there's a problem, it's their fault not his. 2. Being completely unwilling to behave in a way that might actually help to solve or improve a bad or unhappy situation. 3. Being completely apathetic, uncaring and/or inconsiderate about the feelings of others or the effect of one's behaviour on others. Maybe an overall definition could be: - ‘being part of the problem instead of part of the solution’. There is little difference in people, but that little difference makes a big difference. The little difference is attitude. The big difference is whether it is positive or negative. And so we come to Negativity! 1. 2. 3. 4. 5. 6. Expressing, containing, or consisting of a negation, refusal, or denial. Indicating opposition or resistance. Lacking positive or constructive features. Unpleasant; disagreeable. Unfavourable or detrimental. Hostile or disparaging. If you claim that I am negative? In respect to what and by whom? Have you ever come on a shift or left a shift where I was peeved off, fuming, enraged or whatever? I might have criticized a situation, even a customer (not direct), but not in a negative tense but one to solve a solution or make aware of a problem for future reference. Maybe, because I don’t show the enthusiasm toward charities (GHOSCC) as you and some other team members do, you regard this as a negative demeanour. dodie ste®eo p®odu©tion ™ Page 1 of 10