CASE STUDY
The security and privacy of guests are top priorities at easyHotel. Room key in Apple Wallet takes full advantage of the privacy and security features built into iPhone and Apple Watch. When or where a easyHotel guest uses a room key in Apple Wallet is never shared with Apple or stored on Apple servers. If an iPhone or Apple Watch is misplaced, the guest can promptly use the Find My app to help locate it.
This launch was accomplished through a collaboration with Alliants, an expert in guest experience technology and dormakaba, a global leader in smart access control solutions. dormakaba’ s digital lock technology and Alliants’ mobile key provisioning platform remove the need entirely for a physical key card, enabling guests to enjoy a fast, efficient, and digital checkin experience.
This latest innovation reflects easyHotel’ s brand pillars, which commit to making travel super easy, super value, and super low carbon. As always, great value remains at the core of every stay, ensuring guests get a comfortable, well-located room at an affordable price.
easyHotel has seen a growing demand for digital solutions, which was also highlighted in a easyHotel study. The study revealed that more
than half of guests prefer mobile check-in and check-out. In line with easyHotel’ s goals towards making travel as low-carbon friendly as possible, in 2023, easyHotel removed all plastic key cards and introduced FSC-accredited wooden key cards preventing the production of 55,000 plastic key cards annually.
Louis Poisson, Chief Operating Officer at easyHotel, added:“ At easyHotel, we strive to make every stay as easy and stress-free as possible for our guests. The introduction of room key in Apple Wallet at our London City Shoreditch and Paris Aubervilliers hotels is a significant step towards an easy, secure and private experience that allows guests to access their rooms seamlessly with just their iPhone or Apple Watch. We’ re excited to expand this to more of our hotels in the near future.”
For more information on easyHotel room key in Apple Wallet, visit: www. easyhotel. com / digital-key
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