CASE STUDY
easyHotel Rolls Out Room Key in Apple Wallet
- EASYHOTEL-
The value-brand brings a fully digital check-in experience as guests can now seamlessly and securely unlock their room at easyHotel London City Shoreditch & easyHotel Paris Aubervilliers with a simple tap of their iPhone or Apple Watch
easyHotel guests can now add their room key to Apple Wallet on their iPhone and Apple Watch and simply tap their device to unlock their room and access other hotel spaces. The great value hotel chain, easyHotel, has introduced room key in Apple Wallet at its London City Shoreditch and Paris Aubervilliers hotels, reinforcing its commitment to making travel simpler and more seamless for guests. This innovation also moves easyHotel towards a more low-carbon, low-waste future by reducing reliance on traditional material key cards.
Room keys in Apple Wallet helps deliver a seamless experience from check-in to check-out. Once a room key is added and activated in Apple Wallet, guests can hold their device near the door’ s
NFC-enabled lock to seamlessly access key cardprotected areas. With Express Mode, guests don’ t need to unlock their device to use their room key in Apple Wallet- they can simply tap and enter. If an iPhone needs to be charged, guests can still use the device to unlock their room or common areas with Power Reserve.
After booking directly with easyHotel online or in-app, guests can add their room key to Apple Wallet. Once added, the room key in Apple Wallet will be updated to let them know when it’ s time for check-in. After check-in is complete and a room is ready, the room key in Apple Wallet will be activated.
If an easyHotel guest needs to change rooms, extend their stay, or access late checkout, easyHotel can update their room key in Apple Wallet remotely- no need to visit the front desk. And when it’ s time to leave, the room key will be deactivated automatically upon checkout.
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