The World of Hospitality Issue 44 2021 | Page 58

FREEDOMPAY

The Time is Now

A LOOK INTO HOW COMPANIES NEED TO OPTIMIZE CYBER- INNOVATION AND PRIORITIZE CYBERSECURITY SYSTEMS
The technological revolution and the global pandemic have created a perfect storm for one of the biggest challenges facing merchants today : how to smash channel siloes and join operational dots to deliver seamless integration of physical and digital services in a safe and smart way .
To deliver services safely , merchants rely on cybersecurity systems that can become vulnerable to data breaches if not re-evaluated periodically . Historically , however , the complexity , impact to operations , and cost of re-evaluating security systems has made merchants across most industries , particularly retail , apprehensive to do so . This report reveals that thinking has changed post COVID-19 whilst the response remains confused . Merchants experienced a surprising number of hacks and multiple breaches to systems and data despite
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