The World of Hospitality Issue 15 2016 | Page 66

66 wix.com the World Of Hospitality Finding the perfect ingredient for your website Running your own successful restaurant isn’t just about ambience and a fantastic menu. It’s also about being business savvy, noticing trends, driving footfall and orders and efficient processes. In this increasingly digital age, online and mobile ordering is a rapidly growing trend, and every restaurant needs a professional online ordering service to attract new customers and continually engage loyal customers with a complete online experience. Having an effective website can mean the difference between a booming business and a struggling one. But that’s not new information. To create a manageable website which enables you to take orders and payments, traditionally you would have two options: relying on commission-based food ordering marketplaces which charge up to 15% per transaction, or spending thousands of pounds on a tailored web platform. That’s no longer the case. You can now build and manage your own business online, commission free. Leading global web platform firm, Wix.com has developed a new solution so that restauranteurs can build and manage their online business, commission-free. Over 60% of sales in quick-service, casual and family dining restaurants are repeat customers, and over 50% of sales at fine dining restaurants comprise these customers . Offering a complete food ordering solution on your website eliminates reliance on commission-based marketplaces for search and discovery that repeat customers don’t need. There are five key design aspects that restauranteurs need to bear in mind when building their website: • Beautiful online menus: enable your customers to navigate your site with ease • Commission-free online ordering: as a restaurant owner you should be able to accept credit card payments online using a payment gateway of your choice • Enhanced customer payment options: fast checkout for return customers, onsite payments and split payments will make customers’ lives easier • Customer management and communications: using tools like Wix ShoutOut allows you to send integrated email and social marketing, while maintaining full control over contacts and interactions • Full mobile solution: mobile websites are essential, ensure your mobile site can have the same functionality as your main website, including payment options Wix Restaurants was created so that restaurants of all sizes can grow their business with a professional and affordable online solution. Now any restaurant can truly own their customers from discovery through to the checkout process, while keeping the customer experience a priority. Yoav Amit is the head of Wix Restaurants at Wix.com, a leading web development platform with over 82 million users worldwide. Wix users benefit from a powerful website building and hosting platform, which includes unmatched design capabilities, eCommerce functionality, email marketing solutions and a variety of tailored online products for specific business verticals. For more information visit www. Wix.com.