EDITORS CHOICE
VisitEngland’s new quality
scheme for pubs, developed in
partnership with the British Beer
& Pub Association, provides pubs
with a VisitEngland accreditation
based on the quality of service,
welcome, food and cleanliness.
The scheme is open to pubs with
or without accommodation.
The pubs will pay a modest
annual fee and receive a mystery
visit from an experienced
VisitEngland assessor who will
test all aspects of the customer
experience; from arrival to
departure. VisitEngland will
award special accolades annually
for ‘Top Performers’ in areas such
as Welcome.
the World Of Hospitality
Participating pubs receive a
quality standards book which
contains useful hints and tips and
the assessors will provide advice
on a range of topics including
managing online reviews,
increasing average spend and
encouraging repeat business.
The scheme aims to strengthen
the overall quality of the product
for domestic customers and
overseas visitors; supporting a
uniquely British institution.
For those interested in applying,
please email
[email protected] or call our
friendly team on 020 7578 1451.
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