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Wi - q
the World Of Hospitality
Meet The WI-Q Team At Hotelympia Stand 1712
The Fast Route To Increased Sales
How do we overcome customer apathy and encourage
increased ordering in the hospitality sector? Sensory
branding has a significant role to play in marketing,
but nothing beats the process of making ordering and
payment as easy as possible, making the experience so
positive that customers leave an establishment already
planning their next visit.
We’ve all been there at one time or another; sat in a
restaurant or café, contemplating a dessert or another
beverage, but one glance at the queue at the till and
we’ve decided we won’t bother. What if we could
just pick up our phone or tablet and order another
latte from our table, safe in the knowledge it will be
delivered immediately?
Wi-Q is the queue-busting solution that transforms
the ordering process and perfects the customer
experience. A world-leading integrated HTML
software solution, Wi-Q is set to revolutionise the
hospitality industry by placing ordering and payment
capability in the customers’ hands.
With no need to download an App, Wi-Q can be
accessed instantly using any Wi-Fi enabled mobile
device, empowering customers to pre or live-order
their choices from the menu, add to their order and
request or pay their bill from the comfort of their seat
or room, removing the need to join a queue or wait
for service.
Wi-Q is controlled from a secure central portal
and can be integrated with any existing EPoS, Apps
and Website. It can be branded and tailored to an
individual outlet’s needs and has the functionality and
flexibility to evolve alongside the business.
Wi-Q founder CEO Graham Cornhill says, “We are in
trials and implementation in venues across the world,
and the common theme is that customers and staff
love Wi-Q. With average beverage sales uplift of 15%,
the figures prove that given the choice of when and
how to order, customers will spend more if they don’t
have to wait for service.”
The Wi-Q team will be exhibiting at Hotelympia at
Excel, London 29th February- 3rd March 2016 and
will be demonstrating the capabilities of their product
as well as answering questions on how Wi-Q can
boost sales and improve customer experience in any
venue. “Many venues are dipping their toe into the
technology pool but stopping at payment provision,”
Telephone: 0203 637 2808
says Graham, “Give your customers control via your
Wi-Fi and watch your profits soar. Your staff will
have more time to provide improved service, and
the excellent customer experience will increase the
number of people walking through your doors, both
returning customers and new.”
Someone who understands technology and its
potential within the hospitality and retail sectors,
better than most, is Stephen Kennedy, Wi-Q’s NonExecutive Chairman. He says, “There are plenty of
apps in the marketplace, but apps aren’t the future
for hospitality and will become obsolete. Apps use
memory, need updat