KEY TAKEAWAYS FROM OUR PROPERTY MANAGEMENT EXPERTS
Alana Bess Ray White Victoria and Tasmania
“ Stress is a normal physical response to challenging situations and it can actually be a positive reaction which allows you to accomplish amazing things . But we often fall into a cycle of perfectionism and decide we ’ ll feel better and start taking care of ourselves once we ’ re perfect . We need to stop the cycle by pausing , reassessing and regrouping , set your mantra and flip the script .”
Nancy Navarrete Ray White New South Wales / ACT
“ It ’ s hard to focus on maintaining and building relationships , but connection has never been more important . People want to know they ’ re safe and supported . By increasing your connection , you ’ re forming stronger relationships with your clients and it ’ ll
increase the satisfaction you have in your role , even when it ’ s challenging .”
Lauren Macpherson
Ray White Victoria and Tasmania
“ If you ask Ray White ’ s most high-achieving property managers about their secrets to success , more often it ' s the little things they do every single day which point them in the right direction and keep them ahead of the game . Things like building your individual brand , collecting and knowing your data , establishing great relationships with your trades , knowing your portfolio inside and out , making communication your core competency and finding opportunities in complaints .”
Chris Tepper Ray White South Australia and Northern Territory
Jekayla Taylor
Ray White Queensland
“ Use the five to one countdown and set a timer for 10 minutes , hit start and get to work . You can break your procrastination habit . Use collective commitment . Set aside time each day or week as a team to go through and complete a sprint on a certain task or priority .”
Bernadette Coutis Ray White New South Wales / ACT
“ Energy wins every time . High energy always wins so always arrive with energy whenever you meet someone and you ’ ll be surprised how far energy can take you . Next thing is market knowledge is crucial and it will beat out years of experience , every single time .”
“ Leadership is about practising it and keeping an environment where everyone ' s opinions matter . It ’ s about thinking of others , not just you and bringing about the best in others . A leader is the one who leads from the front , sets an example , walks the talk , takes responsibility , influences others positively , and makes a difference to others .”
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