The White Report | June 2023 | Page 48

Putting our clients first

BY SHANNON COOK
TRACEY STEUART entire transaction , but nothing was
Ray White Springwood too much trouble for her . She put her seller in touch with a removalist and Shailer Park , QLD and negotiated the best price while Ray White Springwood and Shailer guiding the family through every Park agent Tracey Steuart went aspect of the sale . above and beyond for one of her elderly sellers . The sale was full of She knew her seller ’ s garden was emotion as the 89-year-old vendor her pride and joy and took pains to said goodbye to the home she had make sure it was looked after - even raised her family in after her health going over to water it , so the next took a turn for the worst . owners could enjoy the beautiful garden that was so precious to her Not only was Tracey empathetic seller . and compassionate throughout the

Learnings from Bianca ’ s Elite Agent videos

When Ray White Glenelg Sales Executive Sam Paton moved to Adelaide to start his real estate career , he had no contacts and no relationships . What he did have was an incredible work ethic and the drive to achieve something big .
PATRICK REA Ray White Blenheim , NZ
" Patrick is a star ”, wrote one happy seller about Patrick Rea of Ray White Blenheim . He went above and beyond for them , keeping his seller informed at every step of the way .
He was able to use his local knowledge to give advice and support to his seller but also knew that presenting a home is in the details so he made sure that at each open , the lawn was freshly mowed to ensure the house was presented in the best way possible .
Through an unwavering commitment to prospecting , the former Navy Electronics Technician has rapidly grown his business and now consistently sells more than 100 homes per year .
In this interview with Ray White Head of Performance and Recognition , Bianca Denham , Sam talks about how he was able to launch his career through relentless prospecting and why it ’ s still a non-negotiable in his business today .
CHRISTINE RUDOLPH AND JOHN FLAHEY Ray White New Farm , QLD
Mixing business , friendship and teamwork with beautiful mutual friends led to a very special sale of an inner city Brisbane sanctuary .
Ray White New Farm colleagues Christine Rudolph and John Flahey joined forces to look after their long term friends of more than 20 years .
Proving that business and friendship are a great combination , the stunning subtropical retreat was sold before auction to a lovely couple who celebrated by meeting the sellers and being welcomed to their new home .
He explains how setting daily prospecting goals , with a focus on cold calls and doorknocking , helped him build relationships in the community and he reveals how he put his team together , the big mistakes he made along the way and why face-to-face contact is always the best way to connect with people .
“ I understand that if I don ’ t make enough phone calls , I won ’ t book enough appraisals , then I won ’ t list enough to sell enough properties to earn what I want to earn . It just has to be done ,” he said .
Watch the video here
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