COUNTRYWIDE NEWS - COUNTRYWIDE NEWS - COUNTRYW
It’s been a busy few months here at Countrywide. We’ve welcomed back a
Happy Birthday to us!
When Countrywide Supplies got started
back in 2001 things were quite different…
“We started life in a small terraced house
which had been previously occupied by a
Chiropodist.”
“Our first office employee was my wife
Ann who worked in the afternoons, but by
the end of the first year we had expanded
sufficiently to take on another two parttimers and Ann could go back to looking
after the children. We now have 23
operational staff.”
Wedding Belle
So, what about that wedding! Yes, our good
friend Kerry in the Warehouse tied the knot
at St Paul’s Church in Carlton, Nottingham. It
was a big, posh do and Kerry was delighted
with how it all went. We were there to wish
her well, and it was a glittering occasion.
Kerry tol d us it was just how she imagined it
would be, “I wouldn’t have changed a thing!”
People News
We’ve also had another little celebration to
welcome Katy back to Countrywide. Katy had
a spell working at Boots, but has just returned
to her old Customer Services role, “I was
missing the girls” she admits.
And she’s delighted to
be back in the team,
doing a job she
loves. Katy’s return
fills the space left
by Simon, who’s
gone on a nice,
long holiday to
Australia.
36 THE VOICE | Autumn 2011
“Highlights along the way have been when
we moved to the new larger premises in
2005 and the new larger offices in 2010.”
“The development of the colour product
catalogue, online ordering and The Voice
magazine are other notable milestones.”
“We were the first to provide an home
delivery service for head and neck patients.
Until then patients had to make do with
a very slow and poor service from local
pharmacies who were unable to either hold
the stock, or offer the expertise. Now nurses
and patients can order anything they
need and be sure that it will be delivered
correctly and speedily – in 98% of cases the
very next working day.”
“Looking to the future – we will continue to
evolve the service to make our customers’
lives easier. Who knows what that will
bring, but then who’d have thought that
ordering by text would be popular ten years
ago?”
Peter Stockley, Director