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FinTech of the Year 2020 : OpenFin
Following an industry-wide vote , OpenFin won the FinTech of the Year award as part of Leaders in Trading : The Digital Experience ( LiTDX ). Here , CEO of OpenFin Europe , Adam Toms , talks to Annabel Smith about the role FinTech has played during the global pandemic .
Annabel Smith : How does it feel to win the LiTDX FinTech of the Year 2020 award ? Adam Toms : We at OpenFin feel honoured to have won the FinTech of the Year 2020 award . OpenFin is the operating system ( OS ) of finance , an open and collaborative platform for the industry to be more successful . We are building for the industry and that has always been our goal . To be recognised in an industry vote is fantastic .
AS : What role has FinTech played during 2020 and the pandemic ? AT : FinTech has played a significant role in providing solutions across the industry . There are endless stories of FinTechs who saw demand for their products grow aggressively and subsequently experienced rapid growth during 2020 . Most market participants already had an agenda of change in place , including tech modernisation and digital transformation programmes , but these were accelerated over the course of 2020 .
AS : What has been the biggest challenge faced by traders during 2020 ? AT : In the early months of the pandemic the greatest issue was the set up and coordination of workforces as they transitioned to a home environment from an office one . With this , however , we ’ ve lost important conversations had in the office and passive listening that goes on in a working environment . That passive listening is an important learning tool which is used to build a picture of what is going on around you . I like to think all of our team members are continuously learning and I think they learn a lot from passive listening . With people hopefully returning to the office in the next few months I think this will be an important element to get back .
24 // TheTRADE // Spring 2021