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[ Q & A | N I C K C O X , foreign exchange, futures and the very top end of core liquid rates markets - that’s about building effi- cient execution mechanisms. Both the buy-side and sell-side has come a long way in terms of building those platforms and protocols to address that challenge. The other category is for less liquid products, which is about building a picture of liquidity and understanding where I can source bids or offers in the market. It’s about understanding where that liquidity resides and being able to build that picture swiftly and confidently. A number of initiatives shows the industry is starting to move into that space and I think that’s where we will start to see more of a transformation in terms of how markets operate. On top of that, the commercial pressures on the sell-side, the number of human brokers that are employed and justifying having on a desk is clearly changing. Even with a pick-up of volatility, we don’t see that trend reversing. So it’s also about using data at the point of execution to understand where liquidity lies, and also feeding that back more funda- mentally to the investment process. HM: Which technology solutions does JP Morgan have in place already and which are you looking at implementing in the future? NC: Historically, we have been biased towards vendor solutions but what we have done over the past few years is be a little more judicious about whether we buy something or build it ourselves. If the best product out there for the job or the function is a vendor 40 TheTrade Spring 2017 J P M O R G A N ] solution, then we will buy it, but if the solution given our investment process is a proprietary one then we are now far more ready to build that solution rather than buy. A good example of that is our foreign exchange trading and order man- agement platform that we’ve built out from scratch. The user interface been less about bringing another trading platform or novel trading paradigm but actually broader FinTech initiatives addressing various parts of the transaction lifecycle, data or market informa- tion. That’s where, more recently, we’ve seen initiatives launch that are looking at different parts of the “The uncertainty of transaction costs, rather than having an absolute level of transaction costs as being high or low, has been challenging at times.” and the logic around execution is something developed internally and very much proprietary, and then we use a vendor solution to deal with some of the connectivity at the back end. But that’s an area that in order to get a solution that is optimised towards our workflow, build is much than buy. HM: What are your thoughts on the explosion of bond trading platforms that have entered the market in recent years? NC: Inevitably with any kind of explosion of new ideas, some of those initiatives will wither on the vine, because they don’t present a strong enough, differentiating val- ue proposition. To be better than what’s already out there in terms of the incumbents or the 120 other initiatives, maybe 10% will thrive because the ecosystem cannot sup- port all of those competing prod- ucts. It’s an explosion of life into an ecosystem that is unsustainable. More recently, the initiatives have value chain, rather than just being another trading platform. HM: What differentiates JP Mor- gan’s platforms to its competitors? NC: Obviously, we are substantial organisation in terms of size and scale and our breadth of activity in the fixed income space, from core macros rates to foreign exchange to high yield, is a significant differ- entiator. Our global reach. From Hong Kong, Tokyo to North Ameri- ca is another aspect. But also being an active manager is somewhat differentiating from our larger competitors who are dominated by passive products. As we discussed before, we do have the scale and size that we can invest in our own proprietary systems and as the economics of our business become evermore challenging for us and our competitors, having scale and being able to invest in your own technology will become an ever-in- creasing differentiator.