The Technology Headlines DEMAND FORCASTING & AI | Page 35

THE TECHNOLOGY HEADLINES
“
Today, we are now a technology
company with a vision to enable
AI, image vision, machine learning,
and deep learning to solve
problems related to payments.
OrboGraph has progressed
tremendously over the years.
“
money orders, pre-authorized drafts, deposit and cash tickets,
as well as internal bank items and remittance coupons.
In the healthcare sector, OrboGraph has earned the trust of
many of its customers by its unique brand of AI and deep
learning technologies and service expertise. The company’s
flagship solution, ‘OrboAccess’,is highly recommended by
clients as it automates explanation of benefits/payments (EOB/
EOP) forms, correspondence letters, EDI 835 file conversion,
and patient payments.OrboAccess modules are deployed
with healthcare providers, as well as payment aggregators
like clearing houses, banks, practice management systems,
hospitals information systems, billers, and remittance
application vendors. By automating the process and reducing
manual efforts, the solutions streamline collections and
improve the revenue cycle of insurance payment processing.
Competitive differentiation
The fundamental technologies which make OrboGraph special
are based on a unique blend of AI models, targeting specific
problems across both lines of business. The technology core
is branded as OrbNet AI and is based on a range of Artificial
Neural Networks (ANN) and deep learning networks. OrbNet
AI incorporates specially trained Convolutional Neural
Networks (CNN) and Recurrent Neural Networks (RNN), along
with field detection and text classification ANNs. The core
technology delivers the following benefits:
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Exceptional recognition rates and quality in handwriting
and machine-printed recognition
AUGUST 2019
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Adjustable alphabet for domain specific optimization
Text interpretation
Multi-language support
Tolerant snippet boundaries
Lexicon free recognition
Excellent background clutter suppression
OrboGraph is not only a technology-oriented company but also
a customer-focused company. Unlike most of its competitors,
OrboGraph focuses on delivering a comprehensive set of
solutions to customers which are customized to meet their
unique requirements. The company focuses on building
long-lasting relationships with its customers. Mr. Baltsan
says, “Every year we have a technology conference regularly
attended by clients and partners to see our product roadmaps
and new technologies deployed. This conference helps build
a very special client loyalty. We like to think of our clients as
being part of the OrboNation.”
Towards a sustainable future
With over twenty-five years of experience in serving clients
across the healthcare, banking and remittance sectors,
OrboGraph has flourished as a long-timeindustry leader
because the company is constantly delivering innovation
and incremental levels of performance which drives business
value. Looking forward, the company intends to bring about
new innovations in healthcare payment automation, image
validation, fraud prevention, and compliance leveraging
OrbNet AI.
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