The Technology Headlines DEMAND FORCASTING & AI | Page 31

THE TECHNOLOGY HEADLINES AI and machine learning have the potential to create an additional $2.6T in value by 2020 in Marketing and Sales, and up to $2T in manufacturing and supply chain planning. Gartner predicts the business value created by AI will reach $3.9T in 2022. Usually any AI project is a combination of meeting the requirements while also keeping in mind the needs of the tech as well as the research project. But in an AI project, it is necessary to understand the problem from the eyes of an SME. The key to a successful AI project is to find balance and build in incremental value. Teamwork Firmware engineers of iBot Control Systems have a detailed understanding of the device, its sensors, error conditions and maintenance patterns and are able to support data scientists and AI engineer. The teams are able to work together to deliver seamless integration of AI into the solution. Very often, iBot Control Systems brings in SMEs to help guide the team of data scientists and AI engineers while building the solution. For example, the company brings in the R&D and Service engineers when working with an industrial pump manufacturer. Also, the team understands the symptoms and patterns to detect abnormal behaviour and models algorithms to enable the AI solution to perform the same task. To solve the problems, the team enables the AI and follows the usual development cycle. The usual development cycle is given as follows: • • • Identify the problem in order for the team to use AI to solve Asses the concrete value the system can bring in Map expertise and bring in experts AUGUST 2019 • • as needed. Start with a focus data set to quickly validate assumptions and provide a poc Keep iterating to deliver incremental integration and value in a weekly manner. Relationship with customers Maintaining a good relationship with a customer is key to the smooth flow of a project and helps with rapid decisions. The project starts out with detailed requirements workshop as iBot Control Systems include all stakeholders of a project right from the business owner, R&D, Sales, Marketing all the way to Customer Support. At the same time, iBot Control Systems map out requirements of different stakeholders and present the solution to the entire audience. This ensures that everyone is aligned on what the solution is and how it will be built, and this significantly simplifies decision making for the next phases of the project. iBot is perhaps the only company that has internal product managers to manage the product for the customer, and this ensures there is a voice of the customer within our organization which helps with customer satisfaction. The thing that customers love the most is that iBot Control Systems offer a complete one-stop shop, the customer walks in with an idea and walks out with a product. “iBot Control Systems was started with the objective of connecting manufacturers and owners of products/ machines with themselves, thereby enabling two-way chatter which would lead to improved efficiencies and better consumer satisfaction,” adds Subramanyam. How iBot control systems helps customers to get benefits? iBot Control Systems helps manufacturers convert their physical products into subscription- based services. The company also helps businesses and people generate intelligence through more interconnectedness. iBot Control Systems’ products can be combined in a variety of ways to create solutions for consumers, businesses, citizens, government and public sector. The possibilities are almost endless when it comes to how iBot Control Systems helps customers with energy savings, labor savings, safety, and many more. Milestones to achieve iBot Control Systems aims to be the world’s leading supplier of secure IOT sub-systems for enterprises that allows leading enterprises to not only innovate for change but also be compliant with a barrage of existing and new compliance standards for data acquisition, data storage, data security, data transmission and data usage. Also, iBot Control Systems aims to protect our customers’ ability to choose and move across emerging cloud infrastructure platforms and enterprise systems integration by supporting all leading cloud platforms such as Microsoft Azure, Amazon Web Services, Google Cloud Platform and enterprise systems such as SAP. iBot Control Systems will strive to be the change agent for enterprises and manufacturers and support in their digital transformation with cutting edge technologies such as IOT, AI and AR, effectively integrating the cyber-physical world with machines on one side and humans on the other and adding significant value to both groups using ML and AI. “ Today, if companies are not willing to adopt AI into their process and product roadmaps they stand the risk of being the next Kodak . “ “Today, if companies are not willing to adopt AI into their process and product roadmaps they stand the risk of being the next Kodak,” says Ravi Subramanyam, CEO of iBot Control Systems. 31