The Silicon Review - Best Business Review Magazine 50 Most Trustworthy Companies 2019 | Page 90

Reinventing Freight Management: Vantage Point Logistics (VPL)
V
PL provides customized
freight management
solutions for healthcare
and academic institutions. With
years of experience, leading-edge
technology and proactive account
management, the company is making
supply chains smarter, easier and
better. VPL’s customized solutions,
easy implementations, guaranteed
savings, and new self-management
platform, VPL Surpass™, lead the way
in innovation and advancement of the
freight management industry.
VPL has long been ahead of the curve
when it comes to inbound freight
management. Its co-founders, Eric
McGlade and Scott Crow, were part of
the founding team of HLS MedFreight,
the first company to introduce the
idea of inbound freight management
to the healthcare industry in 2001.
HLS MedFreight quickly became the
market leader, serving more than
1,400 hospitals. In 2010, the company
was sold and, while they were thrilled
to see the original concept take off,
their pioneering spirits needed more.
Six months after the acquisition, they
formed VPL in order to continue
discovering new opportunities in the
industry.
The company’s first undertaking was
to create a freight management model
for higher education, developing a
sophisticated billing system required
by grant-funded colleges and
universities. This industry’s strict
accounting rules led the company
to create its outstanding billing and
reporting system, renowned by its
customers for its transparency and
ease of use. When the time was right,
VPL resumed its work with hospitals
and health systems and quickly gained
a reputation in the industry for its
honesty, accountability and desire
to ensure that its customers always
receive the best shipping services for
the lowest possible price.
Challenges Faced in the
Initial Days
A major challenge for the company
was rapid growth. Demand for its
services skyrocketed, making it
necessary for the company to adapt
quickly and make organizational
changes. Additionally, VPL had to
increase its talent pool, an effort
which required the time and
capital to find the right teammates.
With this expansion, the company
started outgrowing its office space,
necessitating a search for a new venue
that would accommodate future
growth while providing a comfortable
atmosphere. Presently, VPL is in the
midst of transforming itself from
a full-service freight management
program to a SaaS technology
company, needing to supplement
their development and project
management departments. This again
creates the challenge of having to find
smart, driven teammates in a short
period of time.
Products the Company
Offers
VPL has built its reputation on
providing its customers with the
most robust full-service freight
management program available in
the healthcare market. Designed
to promote transparency and
partnership, the company’s program
delivers greater savings through a
combination of enhanced supplier
compliance, customized invoicing and
reporting and a flat-rate transaction
fee pricing model. With an extremely
loyal and satisfied customer base,
demonstrated by VPL’s Net Promoter
Score of 65, it only made sense for the
company to build the same features
into its latest self-management
technology innovation, VPL Surpass™.
VPL Surpass
VPL Surpass is a cutting-edge,
cloud-based technology platform
that provides users with all of the
resources of an advanced freight
management program at their
fingertips. Its design and functionality
are in direct response to the growing
number of health systems seeking
an alternative to the full-service
programs currently offered by
traditional freight management
companies. VPL Surpass is the first
technology platform that allows
customers to bring their freight
management program in-house.
VPL Convey™
VPL Convey provides customers with
a simple, effective solution for their
Less-Than-Truckload (LTL) shipping
needs. This up-to-date, leading-edge
service allows the customer to find
the most competitive rates, manage
freight transport and gain complete
control of, and visibility into, their
supply chain.
VPL Percept™
VPL Percept provides users with
real-time information that they need
to quickly transform data into an
actionable strategy for improvement.
It provides clear, colorful graphs and
charts from across departments,
facilities, and vendors and puts
them in one place. Just log in and get
everything needed in an up-to-date
and easy-to-read format.
“Our ultimate goal is to become your trusted partner, providing you
with the services and support you need to enjoy true total supply chain
visibility and enhance patient care.”- Eric McGlade