The Silicon Review - Best Business Review Magazine 50 Most Trustworthy Companies 2019 | Page 64

Servicing your
Laboratory Equipment
Needs: Zef Scientific, Inc.
64
was to get a harmonized
instrument performance
qualification done, as required
by FDA and sponsors. Here
again, the coordination
and approval of multiple
documents were necessary.
Zef Scientific’s success was
very apparent, especially
with these organizations, and
its focus was initially on one
specific Mass Spectrometer
brand which had a large
installed based. The initial
hub of business was in New
Jersey since there were
significant numbers of CROs
established closer to NJ’s
traditional Big Pharma.
A discussion on
Zef Scientific, Inc.
with Dr. Zoubair El
Fallah, President
How successful was
your first project roll
on?
Our first major project was
with a big New Jersey CRO
that had a significant number
of LC/MS/MS systems. While
the initial incentive was cost
saving, they were also very
interested in experiencing
our harmonized Qualification
package which fulfilled a
gap in their Quality system
“
Dr. Zoubair El Fallah, President
We started with the vision
that a complex LC-MS-MS
environment requires a
highly technical team with
multi-disciplinary knowledge
and a strong dedication
to customers and their
applications. This vision
and our strong business
ethics have led us to be
recognized as a premier
independent engineering
and scientific organization
specializing in state of the
art chromatography and
mass spectrometry.”
“
M
ass spectrometry is
a highly technical
analytical tool that
is widely used in Pharma
& Biotech research, food
testing, environmental
testing, clinical laboratories,
and academic research. In
the complex environment
of Mass spectrometry labs,
the need for a one-stop-
shop was apparent since the
majority of LC/MS systems
were a combination of
hardware from two or three
vendors, thus rendering
servicing and maintaining
this complex set up a
challenge for laboratories.
Initial diagnostics were often
misleading which resulted
in extended downtime. Even
routine maintenance was a
challenge, where customers
had to coordinate with their
respective vendors and
were forced to make their
system available to them
for an extended period.
This challenge was more
pronounced for Contract
Research Organizations
(CROs), as they were making
money running LC/MS/
MS systems in a production
setting, and any extended
downtime was very
detrimental financially. Added
to this situation, another
challenge did arise which