The Silicon Review - Best Business Review Magazine 10 Best Security Companies 2019 | Page 14

Delivering unmatched business value to its customers through a
combination of process excellence, reusable frameworks, technology
innovation, integration, and transformation: ALTEN Calsoft Labs
A
LTEN Calsoft Labs is a next-
gen digital transformation,
technology consulting,
enterprise IT and product engineering
services company, that helps
customers to become smarter, highly
productive, nimble and better at
predicting the future. Leveraging
its extensive deep industry and
business process expertise, passion
for customer excellence, and proven
global IT services delivery model and
network – it offers best of the breed
offerings for Industry verticals like
Education, Healthcare & Life Sciences,
Networking & Telecom, Hi-Tech, ISV
and Retail. for Information security management
system covering the provision of
resources, work environment for
software design, development testing,
implementation, maintenance,
enhancement, and support projects.
This certifies that the Quality
Management System of ALTEN Calsoft
Labs has been audited and found to be
in accordance with the requirements
of the Management System standard.
ALTEN Calsoft Labs is a pioneer
in delivering Business Innovation,
Integration and Transformation
through disruptive technologies like
SMAC (Social – Mobility – Analytics
– Cloud), IoT and Big Data. The firm
has mastered the art of addressing
enterprise business and technology
challenges through its “Connected
Customer framework” that:
• Enables enterprise business
transformation, technology
innovation, and integration.
• Facilitates customers to thrive
in the digital age by enhancing
productivity and performance. The company helps in building
effective organizations by enhancing
their competitive edge, enhancing
productivity and driving business
transformation. Its consulting
services help enterprises work
smarter, grow faster and transform
businesses by unlocking innovation,
driving corporate performance and
governance. It provides a full range
of IT and Operations consulting
services, leveraging its deep industry
knowledge across industries and
technical expertise.
Since 1992, ALTEN Calsoft Labs has
delivered unmatched and sustainable
business value to its customers
through a combination of process
excellence, reusable frameworks, and
technology innovation, integration,
and transformation.
ALTEN Calsoft Labs has received
accreditation certification of
CMMI level-3, DEV-1.3version, ISO
9001:2015 and ISO/IEC 27001:2013
Service Portfolio
IT Consulting Services
ALTEN Calsoft Labs has been
a pioneer in helping global
organizations in their enterprise
digital transformation journey.
It enables enterprises with world
-class IT technology consulting
services that ensure growth,
scalability and high performance
while mitigating risks.
Customer Experience
Customer experience is indeed a
competitive space. The ability to
deliver a delightful experience to
every customer has become a key
differentiator for many enterprises.
In this era of Digital transformation,
every enterprise is working hard in
building multiple touch points and
journey maps for their customers. The
customer expectations can’t be met
with multichannel presences alone;
good customer experiences with an
intuitive, simple, contextually relevant
and exciting digital interaction that
personalizes all touch points during a
customer journey does wonders.
A carefully crafted customer
experience framework drives
customer loyalty, new revenue
channels, and cuts down the
cost significantly. ALTEN Calsoft
Labs delivers compelling digital
experiences by developing an
omnichannel architecture
comprising of:
• Personalized Digital interventions
on the front end
• API and Micro services in the
middle tier
• Big Data Platforms in the back end
Enterprise Digital
Transformation
The pace of business is accelerating.
We are living in the age of technology
explosion where Digital Technologies
like AI, machine learning, Robotics,
IoT and Big Data are ushering a new
paradigm touching billions. Digital
technologies are leaving an indelible
mark, and reshaping every industry
landscape and how organizations
function in ways never heard of. There
has been a significant rise in digital
transformation initiatives over the
years and a lot of investment being
pumped in, to transform businesses
digitally. However, these initiatives
are challenged in reaching digital’s
true potential due to organizational
silos, legacy business processes and