The Silicon Review - Best Business Review Magazine 10 Best IT Services Companies 2019 | Page 57

such approach will help budding businesses surpass their customer’s expectations while dominating on search engine results pages (SERP). Overall, three venues with unique sets of strengths/weaknesses are used: Search Engine Marketing By displaying ads directly next to potential leads’ search results; a firm will be ready to compete with organic results without submitting to the lengthy process of organically rising in rankings. Programmatic Ads Programmatic ads will allow customers to follow the behaviors of specific users across a wide array of online/offline touch-points. This targeting/retargeting process is advertising technology at its best, putting out ads to the right person, in the right place, at the right time. Native Ads These types of ads integrate with organic content on sites (e.g., advertorials, promoted FB posts, branded content, etc.) to deliver value all while driving traffic back to a client’s site. Performance Marketing To build brand equity, faultless user experience and targeted value-driven content are prerequisites in online marketing. These facets must still encapsulate a broader marketing approach based on performance marketing. Traditionally this term refers to pay-for-performance models, but Concept9 uses it here in a broader sense. The company believes that every online step one takes should gainfully resonate in the performance of campaigns and bottom line. This means being deliberate in efforts by following a forward-thinking circular process: Think prototype, launch, measure, and repeat. Several key components include: A/B Testing Ceocept9 will help its customers make small changes in their marketing efforts (on websites, social media, blog, etc.), that will be followed-up by key performance indicators. Through this process, we can pinpoint which change most effectively impacted which customer segment. In turn, this empowers a customer to generate actionable insights that continually improve ROI. Creating Online-Offline Synergy The interaction between online and offline is only starting to be exploited by SMEs. Concept9 will guide your company by creating a synergy between both mediums. This cementing effort will help increase ROI. Sticking to the Basics A company’s value proposition is ultimately a reflection of its competitive advantage. Thus, the metrics defined and tracked online should be tied with the offline metrics that have driven a business forward. Marketing Automation Avante-guard Marketing Automation Tools (MAT) will piece a company’s repository of knowledge together. By using these tools, Concept9 will revamp sales/marketing funnel to deliver the highest possible value to visitors across each touch-point. Provides Real-Time Feedback Concept9 takes all the guesswork out of branding efforts. Its well- set key performance indicators (KPIs) will give you a top-down and bottom-up perspective on how well a business is operating. Increases Customer Satisfaction & Brand Perception Concept9 will help deliver the right value by consulting its map that tracks users’ specific actions (including the history of their past actions). This method can drive a firm’s conversion rates. Aligns Sales & Marketing Offline marketing efforts are often far more intangible than sales efforts. This should not be the case in the online space, especially given the multitudes of data-points available across each touch point. Online Branding Online branding is a tried-and-true carrier of trust. By using Concept9 branding service, customers will begin to place confidence in every step of a client’s deal- making procedure. The company is committed to helping businesses deliver their value in a friendly way. Concept9 wants to put its client’s customer’s mind at ease. Concept9’s brand audit involves the following key components: Nailing the Visuals There is no denying that ‘content is king,’ after all, that’s how search engines organize webpages. Still, the visual presentation of your web properties can account for more than three-quarters of the variation in how your visitors engage. This is why even the smallest tweaks make the world of a difference. Developing a visually flawless brand across all touch points is just as crucial as correcting grammar and typos. Designing With Empathy Although we live in a society that highly values logic, human beings inherently rely on emotions to make decisions. Concept9 will help you leverage this by testing the emotional responses induced by your brand. SR About The Founder of Concept9, Dan Pilat Dan has managed multi-million dollar technology projects for BMO Capital Markets, TD Securities and McGill. He is a CAPM and holds a BComm in Information Systems from McGill.