The Silicon Review - Best Business Review Magazine 10 Best IT Services Companies 2019 | Page 50

IT Services: Changing Gears
I
“All modern technologies inevitably affect one another; therefore they’re developing hand-in-hand.” – Experts
nformation Technology (IT)
has revolutionised operational
efficacies across industries.
It has made an impact in
delivering progressive outcomes
while cutting operational costs.
Several years ago, it was mandatory
for tech companies to have their
own IT unit in order to operate at
the optimum level; although not all
companies had one especially the
start-ups. When it was noticed that
most of the tech companies didn’t
have an IT unit in place; that’s how
IT services sector came to the fore
as a separate domain. This sector
showed promising growth over the
years and still continues to deliver
profound results.
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As mentioned, there was a shift
from having a separate IT unit per
company (major IT companies) to
the emergence of a new domain that
has been addressing IT concerns
companies (mostly start-ups)
face. In this scenario, a company
outsources its IT services to another
company; the service company’s
team travels to its customers’
march 2019
location. Today, the scenario is
changing again. The shift from
delivering conventional IT services
at the customers’ location to
operating these services remotely –
has changed the industry
drastically. The introduction of
delivering IT services via Cloud is
taken the industry by storm.
Cloud computing is expected to
expand its influence: 73 percent
of companies have at least one
application or part of their
computing infrastructure already
in the cloud. And the remaining
17 percent are all set to do the
same within the next 24 months,
according to a survey conducted by
IDG.
The survey also states that 42
percent of companies are using
multi-clouds.
All modern technologies inevitably
affect one another; therefore they’re
developing hand-in-hand. It’s
evident that development in one
area stimulates improvements in the
other. For instance, mobile internet
facilitates IoT development as it
depends on cloud computing.
Following is a list of trendiest IT
developments that are set to change
the industry landscape this year:
The rise of Artificial
Intelligence (AI): AI has
impacted IT services sector at
a broader scale. From the food
industry, travel, to manufacturing,
AI continues to expand its presence.
For instance, bots have defined
the travel industry; it has become
convenient for travellers to book
the tickets and plan their holidays
in advance error-free.
5G Launch: Among the other IT
trends in 2019, the launch of 5G
will enhance the possibilities of
delivering IT services at a faster
speed: It will provide 10x faster
internet services than 4G.
The other IT trends that will rule
2019 include quantum computing,
blockchain etc.
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