Beyond algorithms :
LEADERSHIP
Beyond algorithms :
Nurturing human potential in the age of automation
By Masenyane Molefe , PPS Executive : Human Resources
New technologies like artificial intelligence ( AI ) are transforming the world of work globally . This raises the question of how much companies should invest in these technologies and the impact on their workforce . While algorithms promise efficiency , the future of work depends on humanity ’ s ability to adapt , innovate , create and thrive alongside them .
These new technologies are sparking both excitement and apprehension . The fear that AI will render certain jobs obsolete is undeniable . While it was initially expected to affect sectors like manufacturing , customer service , communication and finance the most , it is now widely acknowledged that AI will have an impact across all industries and professions .
History has shown that , while technological revolutions disrupt the status quo , they also open doors to innovation and growth . It is all about perspective and training . Do employers see what new opportunities are created and do they and their employees then embrace these and adapt to change .
WHEN HORSES AND CANDLEMAKERS LOST THEIR JOBS
In today ’ s world , living without electricity and cars is unimaginable . These two industries not only offer users convenience but also create millions of jobs .
The International Energy Agency reports that in 2023 , the energy sector employed around 67 million workers worldwide while the International Organisation of Motor Vehicle Manufacturers reports that more than 50 million people were employed in vehicle manufacturing or related jobs generated by this sector .
However , when these technologies were introduced during the Industrial Revolution , thousands of workers lost their jobs .
When electricity was introduced in the early 1800s , many industries were at a crossroads . Just think of weavers , candle makers and streetlamp lighters ( yes , there were people employed to light streetlamps every evening ).
Similarly , when Carl Benz introduced his first “ vehicle powered by a gas engine ” in January 1886 , another industry saw a major turnaround . One that would create millions of jobs but leave thousands of humans – and horses – out of jobs .
Brad Smith , vice chair and president of Microsoft Corporation , wrote in a LinkedIn post in 2017 that in 1890 , there were around 13 800 companies in the US alone that were in the business of building carriages pulled by horses .
However , this scenario changed drastically thanks to Henry Ford and the introduction of his Model T car in 1908 . According to Smit , by 1920 only around 90 companies making horse carriages were left in the US , while Ford alone already sold millions of vehicles annually in that country .
JOBS COME AND GO
It was not only during the Industrial Revolution at the turn of the previous century that jobs came and went . This is a constant phenomenon .
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