[ O U T S O U R C E D T R A D I N G S U R V E Y ]
Cantor Fitzgerald
Cantor Fitzgerald |
2024 |
2023 |
Global Average |
Difference with Global |
Coverage |
6.36 |
- |
6.21 |
0.15 |
Execution |
6.18 |
- |
6.22 |
-0.04 |
Operations and Post-Trade |
6.00 |
- |
6.23 |
-0.23 |
Client Service and Relationship Management |
6.45 |
- |
6.28 |
0.17 |
Trade Decision Support |
6.00 |
- |
5.91 |
0.09 |
IPO Process and Allocations |
5.00 |
- |
5.33 |
-0.33 |
Onboarding |
5.82 |
- |
6.09 |
-0.27 |
Service Level Factors |
6.36 |
- |
6.16 |
0.20 |
Cost vs Value |
6.09 |
- |
5.97 |
0.12 |
Average |
6.03 |
- |
6.04 |
-0.01 |
As a new entrant with respect to provider profiles , Cantor has had a strong debut into The Outsourced Trading Survey . Sitting almost perfectly in line with the global average at 6.03 , it has been a productive 12 months for Cantor . With clients largely based in the US , with the exception of one in Luxembourg , it is client size where Cantor ’ s respondents differ . With clients reporting AUMs between $ 0 – 50million up to $ 100 – 150 billion , this provider has a broad range when it comes to client size . Taking the top spot within its scores is Client Service and Relationship Management sitting at 6.45 , firmly at Very Good ( 6.00 – 6.99 ), with plenty of praise from clients for their “ excellent service ”, how the team is “ very experienced regarding execution , research macro and financial markets in general ”, as well as how Cantor ’ s client relationship team for outsourcing is “ terrific
Chart 1
to work with ”. The same respondent added “ they are accommodating , professional and seem to really care .” Only two of the nine categories covered scored below Very
Good ( 6.00 – 6.99 ), and even then , Onboarding sits at 5.82 . Whilst most of Cantor ’ s clients are happy with their service , one did suggest that the process needs to be quickened .
38 // Outsourced Trading Handbook // 2024