positive and negative interactions their officers have with the public .
In their public messaging , agencies tout body worn cameras as tools to enhance trust between a law enforcement agency and the community . But there are countless other benefits cameras can deliver . Notably , body worn cameras provide supervisors with an opportunity to evaluate officer interactions , good and bad . But many supervisors have no means of tracking the body worn camera data unless audits are performed on a regular basis . One barrier to regular audits of body worn camera data is the lack of sufficient software that makes the process efficient and user-friendly . Another is time .
Retired Las Vegas Police Department captain Don Zehnder , a leading expert on body worn camera deployment and auditing , recognizes that the audit process needs to take in to account the fact that supervisors are increasingly being asked to do more with less and any tracking mechanism needs to be easy and seamless .
“ The reporting mechanism for a supervisor to document what is seen should be simple to use , should be fairly quick to fill out … and if they can make it in electronic format that would be preferable , said Zehnder on a recent LE Tech Talks podcast . “ We certainly don ’ t want to burden supervisors who today are burdened with so many tasks . We don ’ t want to add another layer of management bureaucracy on them . We want to make it as easy as possible .”
That ’ s where Frontline Public Safety Solutions enters the picture .
Frontline ’ s QA Tracker offers a Simple Solution to Manage Your Officer Video Evaluations
Frontline has developed brand new software to aid departments in auditing body worn camera usage and footage . The cloud-based software platform , QA Tracker for Body Worn Cameras and dash cameras , is helping police departments make sense of the mountainous data being collected .
The goal of QA Tracker is to afford all police departments a way to evaluate their video footage from body worn cameras and dash camera footage . The
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Taking proactive steps like constantly auditing your police force ’ s dash and body cams can positively affect your rates and premium
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audits performed by the front line supervisors can be entered into the software to accurately and efficiently track and evaluate their officers ’ performance on metrics that agencies choose . The software can also flag deficiencies from officers and an email to supervisors to identify training opportunities .
Frontline has implemented similar software platforms to help public safety agencies track and monitor training .
Frontline has also assisted communications centers with their efforts in tracking quality assurance .
In less than a year the Frontline software has been able to help nearly 100 communication centers migrate from recording data with pen and paper or on Excel to connecting them to a powerful platform to not only track their quality assurance evaluations but to give them real analytics .
“ Efficiency and ease of use is the name of the game today ,” said Ben Laird , a retired police detective , software developer and founder of Frontline Public Safety Solutions . “ With supervisors always being asked to do more to perform oversight , guidance and training , we made it our mission to develop a tool that is easy to learn and simple to use . We know that auditing software that creates more work instead of less will fall short . That ’ s why our laser focus is on making the tool as user friendly and efficient as it can be .”
The Frontline tracking software which is just coming to market should also be of interest to those tasked with
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