THE MAIN PURPOSE OF A LABOR UNION / TUTORIALOUTLET DOT COM THE MAIN PURPOSE OF A LABOR UNION / TUTORIALOUTLET | Page 59

transferred to another, either consciously or unconsciously through
nonverbal channels
Emotions: Mental states that include feelings, physiological changes,
and inclinations to act
Job Satisfaction: A pleasurable or positive emotional state resulting
from the appraisal of one‘s
job or job experience
Normative Commitment:Organizational dedication based on an
individual‘s perceived
obligation to remain with an organization
Organizational Citizenship Behavior (OCB):Conduct that is above
and beyond the call of duty
Organizational Commitment:The strength of an individual‘s
identification with an
organization
Social Learning: The process of deriving attitudes from family, peer
groups, religious
congregations, and culture
Workplace Deviance Behavior (WDB):Voluntary counterproductive
conduct that violates
organizational norms and causes some degree of harm to
organizational functioning Approaching the Objectives You may have
heard these adages: "You are what you eat" or "You
are what your attitude
reflects." Your actions do reflect your attitudes. Attitudes are
shaped both by forces you can
control and by those you cannot. You learn to behave in certain ways
even as a child.
If your parents were neat people who tended to pick up after
themselves and kept the house
organized, you may also tend to be neat. If they were more Laissez-
faire, you might experience
conflict with a "neatnik" roommate. The people around
you at home and at school also shaped
your attitudes.
In the workplace, your attitudes are affected by your environment.
Sometimes, you may find