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Individual Behavior: Attitudes and Emotions
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Lesson 3
Individual Behavior: Attitudes and Emotions
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Introduction: Connecting Your Learning
Individual attitudes are shaped by interactions among situations,
experiences, and values. In this
lesson, you will read about how attitudes are formed and how
attitudes affect your perceptions.
Attitudes influence your job satisfaction and impact how others
interact with you within an
organization. The textbook discusses normal attitudes toward work
and attitudes that can cause
difficulties for an individual. Emotions also influence your workplace
efforts and satisfaction.
What role do emotions play at work? How can you use emotions to
meet organizational and
individual goals?
"People ask the difference between a leader and a boss. The
leader leads, and the boss drives."
Theodore Roosevelt
Readings, Resources, and Assignments
Required Textbook Readings Chapter 4: "Attitudes, Emotions,
and Ethics" to page 64 Multimedia Resources Coursemate site
Required Assignments Essay Check Prior Knowledge
How much do you already know about the concepts you will cover in
this lesson? The following
questions will focus your attention on the information in the lesson.
You are strongly encouraged
to complete this section, although you are not required to submit the
responses to your instructor. 1. What is the ABC model of attitude?
2. How are attitudes formed?
3. What role do emotions play at work? Log into the textbook