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Davenport-Burgess – on
board for Lockex 2016!
»»Davenport-Burgess of
Willenhall is a company with a long
history in locksmithing and has
wisely been able to use its knowledge
and experience as excellent building
blocks for the 21st century. And
being a family business – now in its
sixth generation - continues to play
an important part in the company’s
continuing success.
“Many of our customers are family
business themselves,” says Matthew
Davenport, Sales & Marketing
Director. “So our background gives us
an advantage because we understand
their concerns and can deliver the
sort of service they expect.”
“We believe that we can help give
our customers the edge on their
competition,” he added.
Davenport -Burgess is today one of
the UK’s leading specialist suppliers
of keys, key blanks, key cutting
equipment and locksmith’s tools.
“We specialise in every aspect
of our trade,” says Matthew. “We
hold the largest key blank stock
throughout the UK – around 15
million in fact - including a huge
range of novelty blanks. We now
also have an online downloadable
catalogue – visit www.davenportburgess.com - and 90 percent of
key blanks are British-made.
“Quality, reliability and integrity
are crucially important to us,”
Matthew continued.
“We have built up the business
down the years by establishing
a strong reputation for quality of
products - we operate on BS EN ISO
9000 production standards to ensure
our key blanks are of impeccable
quality – but also by ensuring we
provide a level of customer service
and support to match.
“All our sales staff are helpful,
trained and knowledgeable, able to
provide customers with technical
support and the latest updates.”
The company has its own separate
manufacturing facility, enabling
them to produce both small batch
special key blanks to any customer’s
specification - or large volumes of
standard key blanks.
They stock a comprehensive
range of locking devices and an
in-house master suite building
facilities enables them to build
cylinder, lever locks and padlocks
to master and differ (to customer’s
own specification) using their own
unique RS1 & LRS1 systems, only
available from Davenport-Burgess.
Also unique is the range of key
blank dispenser boards, which,
by virtue of having exact size
illustrations, offers a combination
of highly effective sales aids, stock
holders and key blank reference
charts.
Key blanks can be stamped with
your name and other details - at
no extra cost - and the company
also offers key blank coining,
the professional alternative to
stamping. You can design your own
personalised embossed key blank
to help promote your business dies are free of charge on orders of
2,500 or more blanks.
Davenport-Burgess Key
specialises in cutting machines
sales – including computerised
and computer-operated code key
‘Quality,
reliability
and
integrity
are
crucially
important
to us’
‘We
will be
delighted
to
welcome
old and
new
customers
to our
stand at
Lockex
2016’
cutting machines, and also offers
a useful maintenance, servicing
and refurbishment service for
nearly all makes. Additionally, an
impressive range of key machine
spare parts and consumables are
all held in stock, as is a vast range
of accessories including key fobs,
rings and chains and pet discs.
A full locksmithing, keys to code
and special key cutting service is
available as backup for the key
cutter, including cylinder, lever,
transponder, tubular, dimple and
old style church keys.
As you would expect, the
company also provides a broad
range of locksmiths’ tools stock from
leading manufacturers such as A1
Security, HPC and Souber tools.
Same day despatch and a first
class delivery service on stock items
ensure prompt receipt of orders
and shipping comes free of charge
on stock orders of more than £80
(Nett).
As a modern business,
Davenport-Burgess makes full
use of its e-commerce enabled,
database-driven website to ensure
customers can confidently order
quality products from a huge range
and at competitive prices.
But for those who prefer the
traditional approach, this is still an
important part of the business.
“We have many customers
who like to meet us in person and
we will always offer them that
opportunity, both at our premises
and also at various events when
our team enjoys getting out and
meeting customers face to face,”
says Matthew.
“We will be delighted to welcome
old and new customers to our stand
at Lockex 2016,,” he said.
www.davenport-burgess.com
locksmithjournal.co.uk | MAY/JUN 2015
Sponsored by ASSA ABLOY