The Journal of mHealth Vol 1 Issue 6 (Dec 2014) | Page 34

Tackling the Myths about Patient Data & Use of Technology with mHealth Tackling the Myths about Patient Data and Use of Technology with mHealth By Keith Nurcombe Keith Nurcombe has worked in healthcare for over twenty years spending the last few years working with businesses in the health and technology space, most recently building O2 Health where he was Managing Director until the end of 2012, since then he has been providing consultancy services to businesses. I recently sat at a conference in the UK and heard some of the same statements that I have heard in the past rear their heads again, I had hoped they had been dealt with and we had moved on but it would appear not. "We don't want to collect too much data about the patient we wouldn’t know what to do with it, it would swamp us, and besides we don't need it.” Clearly when it comes to collecting patient data, both information that the process has collected in an automated fashion but also information entered by the patient, we have to make sure that this data is encrypted and delivered into the appropriate locations safely and securely, while also be cognisant to the fact that we are holding sensitive data about the patient. However, here is where it gets interesting for me, too many people say ‘we don’t want lots of data just tell me the following things and I don’t need the rest.’ At no point has Amazon or Google, just to name a couple, decided to stop col- lecting data about my usage on the internet when searching for things or when shopping. They haven’t gone – ‘oh look we have too much data about Keith’s shopping habits lets stop collecting it now we know all there is to know about him.’ No, they continue to collect the data ]