The Global Phoenix - Issue 4 The Global Phoenix - Issue 4 | Page 3

INDEX
INDUSTRY FEATURES
Culture and the Customer Service Experience
Sue Shinomiya and Diana Anderson; Berlitz Corporation
Design a Mobility Program that Packs More Punch
Chris Pardo; Plus Relocation
GLOBAL FOCUS: ASIA
Introduction - Our 10 Questions for DSPs
Spotlight on: China - A Multi-Tiered Destination for
Multinationals
Wang Rong (aka.Amy Wang); Full Home, Shanghai
Spotlight on: Japan - An Upcoming Destination
Tomomi Fujita; Santa Fe Relocation
Spotlight on: The Philippines - The Multi-Island
Destination
Vedit Kurangil; Santa Fe Relocation
PROMOTING EXCELLENCE
Addressing the Needs of the Accompanying Family -
2 more articles in our 4 Part Series:
Part 2 - Ensuring Relocation Success for Families with
Children
Sarah Langmead; Cosmos Consult
Part 3 - The Working Spouse Factor
Michele Bar-Pereg, Relocate Yourself
www.theglobalphoenix.org
Page 3