The FRA 1 | Page 28

John Lewis

•Ownership– Partnership

•Type of retailer – Department store

•Size of store according to number of employees – Large Business

•Turnover- 2016= £9,748,800

•Type of activity – Food, Non-Food, Store, Non-store

•Pricing Policy - Mainly Premium pricing

•Range of merchandise – Apparal, homeware, electrical, food, toys. Also services such as opticians, bureaux de change, beauty services and personal styling.

•Method of customer contact – Online, Face-to-face, Mail Order, Phone Lines.

•Location – In-town/ out-of-town, Mostly retail parks or large shopping centres.

Comparison of

Retailers