The Fall Event 2016 | Page 6

The Fall Event 2016 Program of Garden Retailing Tuesday, September 27 8:30am - 10:00am The First Order of Business, Tim Miles, Miles & Co. Who the heck is this guy? Part Dave Barry and part Dave Ramsey, Tim Miles has combined truth, clarity, and humor to help hundreds of companies and thousands of people communicate more powerfully and cut through the white noise of today’s Age of Rapid Distraction. Tim started creating marketing campaigns in 1995, and in the ten years that followed, he won more than 80 awards for his work. Then, in 2005, when his son was diagnosed with autism, Tim realized entering award shows was a pretty silly way to measure success. In fact, he learned pretty much everything he thought he knew was wrong, and he’s made it his mission since to teach people to look at the world a little differently and separate the merely urgent from the truly important. MEDIA MESSAGING CUSTOMER EXPERIENCE STRATEGIC PLANNING GOALS AND VALUES Tim Miles Since then, Tim’s team at Miles & Company has consulted weird, wonderful family businesses across the U.S. and Canada, and he regularly speaks to conferences, colleges, and companies about how to communicate more powerfully. In 2012, Tim’s first book, Good Company: Making It, Keeping It, Being It, became the #1 business book on Amazon.com. His second book, The First Order of Business, is scheduled for release in 2016. The First Order of Business is a framework that categorizes and prioritizes communication, branding, and marketing for any owner-operated company or non-profit organization. It’s also the baseline Tim created and uses daily to analyze, diagnose, and treat problem areas in his clients’ companies. Ironically, while companies pour billions into the top two tiers, they stand little chance of sustainability or standing out in our over-communicated marketplace without a strong foundation in The First Order of Business. Tim will show you how to identify the base elements to build your business pyramid to ensure success! 10:00am - 10:30am Break & Face Time with Sponsors The First Order of Business is a framework that categorizes and prioritizes communication, branding, and marketing for any owner-operated company or non-profit organization. It’s also the baseline Tim created and uses daily to analyze, diagnose, and treat problem areas in his clients’ companies. 5