The Equity Advantage 2021-2022 | Page 22

WHAT OUR STUDENTS AND EMPLOYEES ARE TELLING US

Starfish
Starfish is NWTC ’ s primary student success system . At the heart of Starfish is a series of early alert messages meant to provide real-time feedback and direction to students that are experiencing struggles before these challenges lead to negative outcomes . Several types of early alert messages exist , with different intended uses :
• Flags are generally raised by faculty members and are meant to initiate a conversation between the student and faculty member to direct positive course performance .
What Our Incoming Students Tell Us
The New Student Intake Survey is administered to incoming students during orientation . Intake referrals are generated to relevant service areas for survey responses indicating a need or concern outside of academics . The figure below displays the proportion of each Intake Survey referral type raised for Students of Color ( SOC ) in 2020 . The red dashed line indicates the SOC portion of the NWTC student body in 2020 .
• Kudos are messages of encouragement and positive reinforcement .
• Referrals are messages that direct students to one of NWTC ’ s many services .
% STUDENT OF COLOR BY INTAKE REFERRAL TYPE
60
50
% Student of Color
40
30
20
10
0
Academic Advising
Intake Survey
Follow Up
Career Services
Intake Survey
Follow Up
Financial Aid No FAFSA
Intake Survey
Follow Up
Financial Coaching
Resources Intake Survey
Follow Up
Library Services
Intake Survey
Follow Up
Student Support
Services Intake
Follow Up
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