The Compass Spring 2020 - Page 3

FOCUS ON: RESEARCH Having a Heart for Hispanic Culture Hispanic Heart Group Program Launches at Baylor Scott & White Health permission) with extended family, who may want to attend appointments, weigh in on care decisions or be an integral part of their loved one’s recovery after surgery. The Hispanic culture is relationship-driven, where families serve as important emotional support systems, so it’s important to involve that community in the way in which the patient feels comfortable. The program also aims to help those who may not have access to health ffective communication is the This firsthand experience of Latino basis of any good relationship, culture for caregivers is key, notes Anthony Dedicated fundraising will provide an especially between a patient Picchioni, PhD, program director of opportunity for the community at large and a physician. When barriers to science in the department of surgical to help those in the Hispanic community. communication exist, the social, cultural education at Baylor Scott & White Health “We are not Mexican, Cuban, Puerto and linguistic needs of a patient are and professor at Southern Methodist Rican—we are all one Hispanic family often not met. To address the opportunity for a strengthened connection with the growing Latino population in North Texas, a new Hispanic Heart Group program within Baylor Scott & White Heart and Vascular A new Hispanic Heart Group program within Baylor Scott & White Heart and Vascular Hospital was created to provide care with a special understanding of the Hispanic culture. insurance by providing financial resources. University, who in the United states. This program teaches classes in was created for us,” Dr. Rafael said. diversity, inclusion and multiculturalism. “We need to No matter the culture of origin, Dr. Picchioni stresses that respect is key. “What’s important is that through meet people at their listening, showing empathy and warmth, map of the world. you’re showing your respect for that In other words, we person,” he said. are all a product of “We live in a global village and a a family of origin, cosmopolitan community and international but also our culture city. Baylor Scott & White is a recognized of origin. We learn quality provider. It’s part of our mandate special understanding of the scripts, the dos, to take care of people to be sensitive the Hispanic culture. the don’ts and the to cultural diversity and respect the Hospital was created to provide care with a “Our goal is to meet the needs of the Spanish-speaking community with heart and vascular disease and give patients norms. It forms our worldview from a way in which they need to be treated,” cultural perspective,” he said. Dr. Picchioni said. Understanding that many people in and their families quality care in cardiac a traditional Latino culture approach life For more information on the Hispanic Heart surgery and preventive care in a very from a communal perspective instead Group program or other heart and vascular friendly environment,” explained Aldo of an individualistic one, allowances can initiatives, contact Lynn Bohne at Rafael, MD, advanced heart failure and be made to discuss care (with patients’ 214.820.4070 or [email protected] transplant cardiothoracic surgeon on the medical staff and founder of the Hispanic Heart Group program at Baylor Scott & White Heart and Vascular Hospital. “In simple words, it’s to eliminate barriers.” The program, believed to be the first of its kind in the state, couples advanced care with cultural understanding. Everyone in the program—from the person who schedules appointments to the nursing staff and physicians—speaks both English and Spanish and was raised in the Hispanic culture. The multidisciplinary team includes cardiothoracic surgeons, vascular surgeons and interventional cardiologists on the medical staff, and other experts in heart and vascular care. From minimally invasive surgeries to heart transplantation, the group is able to provide the full complement of care with a unique cultural perspective. Dr. Aldo Rafael meets with his patient, Horace, following his heart transplant. 3 THE COMPASS / BAYLOR SCOTT & WHITE FOUNDATION NEWS / SPRING 2020