The Business Exchange Swindon & Wiltshire Edition 50: Aug/Sept 2020 | Page 20

THE LATEST NEWS FROM ELM GROUP
Britannia Quickmove and
Phillips Removals move on
We’re excited to announce that Jordan
Bignell who started his career at Britannia
Quickmove as an apprentice has completed
a buy-out scheme alongside his wife, Chloe
who also works at Britannia.
Elm Group owners, Daren Spencer, Ian Powell
and Sandie Mills are working with Jordan
and Chloe as they embark on this journey as
mentors. This forms part of the agreement
which was signed on 1st July.
The Britannia Quickmove and Phillips
Removals business has grown dramatically
since the brands became part of the Elm
Group three years ago, growing in turnover
from a quarter of a million to a million.
Daren Spencer, said, “This is an exciting time
for Jordan and Chloe and we can’t wait to
realise further success as part of the buyout
scheme. The aim is to make the business
much more digital-first in its delivery, using
app and video technology to streamline
processes for both the business and our
customers.
“It’s been fantastic to see Jordan’s
development. He’s literally learnt the ropes
from the bottom up and understands how
the business works. During his time with us
he’s completed a removal survey course and
is currently completing a Foundation Degree
in Leadership and Management.”
Following lockdown, the removals team
worked fast to clear the backlog of people
waiting to move and it’s been a really busy
time assisting with new residential and
commercial moves.
Lockdown forced quick digital
transformation at Britannia Quickmove and
Phillips Removals with the team relying
on video surveying to complete customer
quotes. Where we used to complete 7/8 site
surveys a day, we’re now completing up to
15 by using the video technology rather than
going out to quote on a job.
Jordan said, “Chloe and I are thrilled to
have come to this agreement with Daren,
Ian, and Sandie. We’re both passionate about
this business and can’t wait to continue its
growth as we progress through the buyout.
It’s a steep learning curve but we’re ready for
the challenge.
“If you’re looking to move to a new home
or office, we would love to hear from you. We
work with clients across Wiltshire, including
Bath and its surrounds. Why not try out our
new video survey which works out what size
van we’ll need on the day, what access we’ll
need and the packing requirements to move
everything safely.”
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