The Business Exchange Swindon & Wiltshire Edition 47: Feb/March 2020 | Page 23
IN PROFILE
MICHAEL AUSTEN
Big Van World
Where did your drive for business come from?
As a very young child I had an interest in earning money. I was
buying and selling things from a very early age, I remember
living in Australia and holding garage sales when I was about
ten. I’d get on a bus and go to car boot sales, buy stuff and
bring it back to sell myself and make some money. I would
also collect Corona bottles and return them to make some
money on returns.
My dad (also Michael) has always been an active and
successful businessman and ran Austen Bros Circus and
later when we returned to the UK, he ran a very successful
tent and seat hire business called Austen Lewis. Therefore
from a very young age, probably from about aged seven, I was
always selling programmes or souvenirs. I have always had
this desire to succeed and earn money. I vividly remember
working summer holidays from the first day to the last day.
I was also influenced by my godfather, Peter
Featherstone, who worked with my dad and he always liked
high quality things from cars, to suits to aftershave. I spent a
lot of time with him and some of that rubbed off.
Your family settled on the Wiltshire/
Gloucestershire border – what happened next?
I had a lovely childhood and I didn’t want for anything. I grew
up used to having lovely things in life and I went to private
school. My parents wanted me to go to college to do an
engineering course and get a qualification. The course wasn’t
for me and I remember distinctly my parents being invited
in and the result of that was that I had to leave college. My
parents were not happy and this led to me leaving home at
the age of 16. I lived on a council estate with friends for a
couple of years and over this time I realised if I wanted to
have nice things in my life and to better myself, I was going to
have to work for it as my dad had done before me. This was
when I took control, moved into a caravan parked on my dad’s
premises and I started buying and selling vans.
Michael Austen is the founder of Big
Van World, the UK’s biggest used van
supermarket based on a 20-acre site at
the Chelworth Park Industrial Estate near
Cricklade. The team sell around 2,000 vans a
year and turnover during 2020 is expected to
reach close to £20million. Over the past three
years the team has sold close to £50m worth
of stock. Michael started selling vans decades Do you actually like vans?
Yes of course, I couldn’t sell something I didn’t like. I love
ago and he has just turned 40.
The business provides single vans to self-
employed tradesmen right through to
fleets of high-quality used vans for large
companies. All of the vans are sourced from
blue-chip lease companies and most have
had one owner with a full service history.
Repairs, modifications and works to all vans
are carried out using state of the art facilities
prior to collection.
vans, cars and especially motorbikes. I have been involved
in motocross my whole life. I even had a three-wheeled trike
during the circus days. I started competing in motocross
when I was about 12 and I still support this vibrant and
thriving sport now. Big Van World sponsors the Kawasaki
World Grand Prix team. I’ve also always loved cars and
I’ve had a lot of supercars from Rolls Royce (my favourite)
through to Lamborghinis and Ferraris.
he’s now grown into a lovely young man. He went to school
at Prior Park in Bath and he’s now at college in Cirencester
doing a course in – no surprise I think – business studies. He
has shown interest in joining me in the business.
What does 2020 hold for Big Van World?
More growth. We currently employ around 50 people, we
sell around 2,000 vans a year and we are seeking to grow
those figures. We have invested £1.5 million in the Seven
Bridges site on the A419 which will open as a service station
shortly. We’re just completing on a £1.4m purchase of the
former Watson Fuel site, close to our current premises on
the Chelworth Park Industrial Estate with a view to further
expansion.
In our new post-Brexit world what are your
three business tips?
It’s simple really. It’s focus, dedication and hunger.
@BigVanWorld
For more info:
www.bigvanworld.co.uk
You have also been a single dad
too haven’t you?
Yes I have my son, Mike, now 17. I parted with his mum
when he was just a few months old and Mike came with me.
Thanks to much help from friends and from my own mum,
CELEB RATI NG 10 YEARS OF
TRUSTED FI NANCI AL ADVI CE
Y EA R S
2009 - 2019
INVESTM ENT PLANNING – RETIREM ENT PLANNING – PROTECTING YOU & YOUR ESTATE – CORPORATE SERVICES
T: 01225 742644
Email: [email protected]
Web: www.queenssquarewealth.co.uk
THE BUSINESS EXCHANGE 2020
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