The Business Exchange Swindon & Wiltshire Edition 39: Oct/Nov 2018 | Page 14

CREATIVE THINKING by Fiona Scott WHAT IT TAKES TO BECOME A SOCIAL MEDIA INFLUENCER Gina Akers is often called a social media influencer – a term which she despises yet accepts. She’s actually a person with a portfolio career. She has always had a passion for beauty and fashion, is a qualified hair stylist, nail technician, beauty therapist, FE Lecturer and an NVQ assessor, she ran her own salon for a decade, is an experienced TV presenter and a journalist. She has built up a large audience on her social media networks which include Instagram, Twitter and LinkedIn. She’s also got a degree in business management and is an ambassador for HABIA – the Hair & Beauty Industry Authority. Latterly she’s developed significant management and PR experience in the music and festivals business. Twitter: @ginaakers Instagram: @ginaakers Facebook: @ginaakersTV Presenter When did your relationship with social media begin? It wasn’t really social media – it was the internet and what it could offer in general. I’ve always been quite geeky and into techie things and I loved the idea of a virtual world where you could share stories and communicate instantly with anyone anywhere in the world. How did your media role evolve? When doing my HND in business management I loved the marketing element and I couldn’t help but get involved with activities which allowed me to understand marketing more fully – by doing it in the real world. I was, at one time, a member of the Black Thunder Radio crew (with GWR) and I was the one who would do the ‘live links’ as there as always an argument about who would do them. No one liked it and I didn’t mind so in the end I said I’d do them all. I then got the opportunity to do some TV work and I took the opportunity. I was a consultant on the first series of The Salon and I was one of the on-screen participants – I chose to be the receptionist - in series two. I’ve appeared often on This Morning doing beauty demonstrations and tips, I’ve done regular stints on various shopping channels and presented numerous corporate videos for brands including hotel groups and educational establishments. The most recent one was an interview with Marco Pierre White for P&O Cruises. You ran your own hair salon in Swindon too? www.juicy-designs.com REFRESHING BRAND AND MARKETING COMMUNICATIONS WITH ADDED JUICE 14 THE BUSINESS EXCHANGE 2018 Yes, I was brought up in an entrepreneurial family. Many people know my great grandfather was the person who handed over Lydiard Park in Swindon to the local authority back in 1943. My close family ran their own businesses at different times and are significant landowners locally. So it was something I always felt I would do – I did after all choose to do a business HND and then a degree. After the success of The Salon, and the fact that people were recognising me in the street, I felt there couldn’t be a better time. I’d actually had my first job in a salon in Purton at the age of 12 and loved it. I opened up my salon in the Brunel Centre called aqua-G and it was an amazing time. It was hard work, I learned so much about actually doing business as well as being an expert. I still had other career paths I wanted to follow and I didn’t want to be tied to one place so I eventually let a member of my salon team take-over my salon. I came away from it completely and it proved to be a very professional and positive management takeover. What is a social media ‘influencer’? I hate that term as it’s too simplistic – being successful on social media and then being in a position to ask for payment in order to have access to my ‘network’ requires a huge amount of work, it requires a legacy built up over time. It’s more multi-layered than just messing about on social media. Also it’s not social media management – it’s not me running other people’s social media platforms. It’s me including a brand, business or service within my own social media conversations. One definition I’ve heard is that it’s a person who “has the power to influence someone’s decision-making’. Even that doesn’t feel right for me. For me, it’s someone who has done the work over time – often years - required to be an expert, an educator and who truly knows their sector and is mindful in their activity while at the same time being active, ethical and honouring any business deals mutually agreed. Reputation is everything, as with much of marketing, so you have to stick to your principles.