The Business Exchange Swindon & Wiltshire Edition 37: June/July 2018 | Page 27

TECHNOLOGY Cambridge Analytica What would happen if tech was used for good? by Nathan Baranowski, ojo solutions By now, everyone has heard of the Cambridge Analytica scandal – the marketing company that abused Facebook’s app functionality to steal the data of millions. The firm combined data mining and analysis with a view to influence the actions of those it targeted. While this is fairly standard marketing behaviour, the key issues were the empirical lack of consent from those involved, the abuse of privileges, and the ultimate use of the data. While people understand their data will be used to sell them certain services, and indeed accept it as a foregone conclusion at this point, using personal information to sway elections is a step too far. Such was the public outcry that Cambridge Analytica considered a rebrand to Emerdata… a move rejected by parent company founder Nigel Oakes. All in all, the issues with Cambridge Analytica have left a bad taste in the mouth of the business