The Business APAC Cloud Disruptors of 2019 Final File_Cloud | Page 13

COVER STORY
digital strategy for each of their clients and regularly
implement new improvements until the successful
completion of client’s projects.
Until now, the Variforrm team has handled many big banner
projects. Recently, they successfully worked on 360-degree
marketing for 3rd Asian Roll Ball Championship. Its
versatile and vast range of solutions carved by the proficient
team is the key reason that Variforrm serves and works with
big names in various domains including Sports,
Technology, and Entertainment.
With the solutions developed using content-driven TRIZ
methodology, the Variforrm team is going to introduce two
content-driven platforms for
the Sports and Entertainment
industry by the end of this
year.
Walking and Experiencing
the Change with Core
Values
The unique IVR service from Variforrm enables businesses
to reach out the correct team and ultimately saves their
valuable time. The IVR cloud-based telephony service
provided by Variforrm is suitable for all size of businesses
that want to grow.. This service helps clients to adopt smart
interactive trends and directs them according to their
requirements. Businesses can
handle automated greetings
and response-based directions
for their customers.
Moreover, this effective
automated interactive
response system allows
businesses to respond to
customer queries with ease.
We, at Variforrm deal
with Voice and SMS
solutions, to make the
communication channel
more elaborate &
digitalized.
Core values like
responsibility, adaptability,
hard and smart work,
customer reliance, and strong
will power to satisfy customer
demands have played a major
role in the evolution of
Variforrm services. These
core values helped the
company to walk and
experience the digital change.
The team member of
Variforrm properly upgraded
their skill sets according to these
ups and downs and turned them to explore the new
opportunities with great zeal and interest. The backhand
support to the customer has always been a primary
responsibility for the team. Even after the service
fulfillment, the team of Variforrm works collaboratively
with clients which has greatly helped the company to gain a
loyal customer base.
Variforrm’s Cloud-Powered Solutions for Seamless
Client Communication
Decades ago, IVR service (Interactive Voice Response) was
one of the most expensive services and only multi-national
businessapac.com
companies could afford it for their businesses. It was used
for large call volume and outbound calling. With the
introduction of cloud, IVR on Cloud has broken the
expensive barrier of investment, making it more advanced
and effective. Today, the IVRS has become a vital
component of communication response for organizations
worldwide.
Similarly, Variforrm has
dynamically designed a
tool—Click to Call to
simplify instant calling with
cloud-based backend support.
This web call is a form of
web-based communication in
which a person clicks an
object to request an
immediate connection.
Variforrm ensures a seamless
connection between
businesses and their
customers with a variety of tools such as Click-to-dial,
Click-to-talk, Click-to-chat, and Click-to-text. After the
completion of necessary prerequisites from client’s end,
Variforrm provides an HTML Click to Call code for their
website. Further, the button will be used to initiate a call
between the agent and the customer via a classic virtual
number.
Powerful Functions and Features of Variforrm Solutions
The services and solutions from Variforrm offer some
unique features which have assisted it to improve its
services and gain a large user base. Giridhar and his team
April 2019