The Boiler Expert Magazine - The NTI Boilers Magazine Fall 2018 | Page 8

EXTENDING LOCAL REACH
EXTENDING LOCAL REACH:
NTI PARTNERS WITH
WALES-DARBY
Besides innovating great new products for our industry, one of the areas of focus at NTI
Boilers is certainly providing the highest quality service and support to the industry for
our contractor customer base.
DOING ALL of that in-house can cause
a slight bottleneck at times, especially
when we need to keep up with a growing
customer base and a growing demand.
Over the years, we have actively sought
out partnerships to help overcome that
issue and extend our reach farther and
wider while maintaining the same or
higher quality of service that the market
has come to expect from us.
With that in mind, we at NTI are proud to
announce that we have hired Wales-Darby
as our new manufacturer representative
for the northern New Jersey, New York
City, and Long Island areas.
Wales-Darby is a manufacturer
representative with deep roots in the
relationships they form with partners,
friends, and family. Their work has
spanned over five decades, connecting
people to products and people to people.
They are a full-service manufacturer’s rep
with sales, engineering, and service teams
that call on Wholesalers, Contractors,
and Engineers. This in-house hydronics
one-stop shop allows their sales team to
have a wide reach and will help NTI get
more feet on the ground for support in
every facet of the boiler business.
As a hydronics house, Wales-Darby has
8
two offices, one in Warren, New Jersey,
and one in Islandia, New York, each having
large warehouses and training facilities.
Between the two locations, Wales-Darby
has more than 80 employees. These
resources provide dramatically increased
support for all NTI customers in the
northern Mid-Atlantic region, extending
NTI capabilities with additional inventory,
training capabilities, and specialised, on-
site technical support.
The Wales-Darby team has long been
friends with both David Walsh, VP of
USA Sales at NTI, and myself. Those
relationships were forged through