The 10 Great IT Outsourcing Partners India The 10 Great IT Outsourcing Partners India | Page 52

Mr. Mittal advice to individuals to rank up
their digital business
A very good observation we had over the past 4-5
years is that the priority for today’s customer is
the availability of quality services in time
efficient manner. Don’t rely on your bots for
replying to your customers. The chat-bots can
reply to the message however customer is looking
for personalized dedicated attention and services
from you. Don’t compromise in services and
regular communication with the customer.
The business journey of 30Days
Technologies
W e started the business as a proprietorship in the
name of 30days and was later converted into a
private limited company with the name 30Days
Technologies Pvt. Ltd. The founding team was
formed in the year 2012 and since then we have
never looked back.
I have had my adventures in the professional life.
During my 8 years of IT Professional experience
till 2012, I had got a chance to work with two
of the best IT companies in India i.e. Mindtree
Limited and SAP Labs India Pvt. Ltd. In 2012,
when my career was at the peak in SAP I had the
opportunity to develop software for managing a
big real estate project in Delhi-NCR. At the same
time, I was in contact with some fresh computer
science graduates counseling about their career in
IT industry. There, I realized that I had both, the
opportunity and the required resources.
Therefore I resigned from SAP and started to
work as a team, which later on took the form of a
company.
What are the qualities that set the
company apart from the crowd?
D eadline is everything in the IT industry, so we
always aim to deliver services as per the
customer needs, current trends and within
deadlines. There are certain projects which need
52
months to take shape, but there too we keep the
deadlines in slots of 30 days only. Our
iterative agile development methodology helps
us to achieve our targets quickly and in a reliable
manner.
Do you work globally?
W hen we started our journey as a proprietorship
there our main clients were based in India only.
But after getting registered as a private limited
company, we started approaching overseas clients
too and soon we added clients from South
America, Europe, UAE etc. In 2018, we are
getting in a strategic partnership program with one
of the company based in South America and hop-
ing for some bigger projects in the current year.
What's your vision and mission at the
outset?
M ission and vision, if not changes completely,
certainly gets developed over a period of time.
When the GST got applicable in the country, we
realized that there are many people who are in
business, will have to do the billing according to
GST, but they don’t possess any technical skills
for the same. A big segment of such small-scale
businessmen, traders, shopkeepers have not used
any software at all. We are now working with a
vision of ‘Equip the Unequipped’ and ‘Manage
the Unmanaged’.
Kindly enlighten us about the Company’s
Future strategies.
O ur ultimate goal is to be recognized as a
trustworthy solution partner in the Indian IT
industry. Also, in next five years, our products will
touch lives of about half a million people who will
be the direct/indirect users of our applications and
software products. As we offer products on the
subscription basis, we need to close the deal once
and then the revenue will generate on a recurring
basis. Therefore we expect the revenue to grow at
a steady pace over the next few years.