The 10 Best Rehabilitation Centers to Watch in 2019 The 10 Best Rehabilitation Centers to Watch in 201 | Page 42

“Guests’ well-being and
successful recovery is
our priority, Because We
Care.”
experiences are transformative,” asserts Frank, while
speaking of the valuable client experiences. Royal Life
Centers has had several clients who came in broken,
despaired condition, while some of them were homeless.
The centers have radically transformed their lives. Today,
Royal Life Centers’ clients are its current employees and
are working dedicatedly to help those who are still afflicted
with substance abuse. Speaking about it, Frank continues,
“This type of metamorphic change is our reason why we
continue to do what we do. One guest was homeless 20
years, we found him during an outreach initiative and
scholarshiped his treatment; he is now an employee with
over a year and a half sober.”
Ensuring Patients’ Satisfaction with High Dedication
To keep a flawless track of the patients’ needs, Frank travels
to each facility on a regular basis to ask his guests in person
how their treatment process is going and what else is
needed for them. Frank has an open door policy with staff
and guests alike. Additionally, the centers have a robust
team of doctors, therapists, techs, and case managers, who
are all in contact and direct communication with one
another to ensure no guests and no issues, are overlooked.
Everyone works collaboratively together to meet all the
individual needs of their guests. Frank implements and
utilizes reporting tools and accountability through the key
members of the organization to coordinate the operation
and standard of services delivered.
Besides this, Royal Life Centers is also committed to
detecting, preventing fraud, waste, and abuse. They have
developed and implemented policies and procedures to
ensure compliance with the laws that govern its operations
as a healthcare provider as well as in-depth training for all
employees. Being an organization, employees and
contractors are strictly prohibited from any such conduct
and if anyone is determined to have engaged in such acts,
will be terminated.
40 |April 2019|
Royal Life Centers Compliance Program, Fraud, Waste, and
Abuse Training module covers:
1. The Royal Life Centers Compliance Program
2. The Royal Life Centers Code of Conduct
3. The Understanding Fraud, Waste, and Abuse
4. The Laws that govern healthcare compliance
5. How to report suspected non-compliance
Future Plans
Royal Life Centers have ongoing projects that include the
evolution of mobile application for tracking the cravings of
individuals participating in its MAT program. The centers
are also planning to expand its roots to more states across
the nation as per the vision and mission of the organization.
The mission of Royal Life Centers is to provide the highest
quality addiction services available as a first step towards
long term healing for those struggling with the disease of
addiction. Royal Life Centers envision a world where all
individuals seeking recovery receive the best possible
treatment in quality and practice at every licensed level of
care.